The specified file does not exist

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Beginner
Posts: 1
Comments: 1

Hello,

Looking for a bit of help with Acronis True Image 2021 for Mac, version 25.10.39287.

I'm trying to restore a MacOS Photos library from a .tibx file and am getting the message in the subject line of this post, though it's buried in the log, which I have uploaded and also pasted in below. Anybody have any ideas for me about how to get this resolved? (The specified file does in fact exist.) Thank you.

*******

2023-11-06T15:40:33:536-07:00 4415208960 I00000000: -----
2023-11-06T15:40:33:536-07:00 4415208960 I00000000: ATI Demon started. Version: 25.0.1.39200.
2023-11-06T15:40:33:551-07:00 4415208960 I013C0006: 1BDB2B8C-1050-45CE-BB36-7D6559FEB308
2023-11-06T15:40:33:562-07:00 4415208960 I00640002: Operation Photos.tibx started manually.
2023-11-06T15:40:33:562-07:00 4415208960 I00640000: Operation description: Photos.tibx.
2023-11-06T15:40:34:247-07:00 4415208960 I013C0000: Operation: Recovery
2023-11-06T15:40:34:249-07:00 4415208960 I0064000B: Priority changed to Low.
2023-11-06T15:40:35:562-07:00 4415208960 E01E50023: Error 0x1e50023: The specified file does not exist: /Volumes/Game Drive/Photos Recovery TIBX/Photos.tibx.
| trace level: error
| line: 0x4d3f22948e29f18f
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac/2014/product/products/imager/archive/impl/utils.cpp:184
| function: GenerateGuiErrorWithPath
| line: 0x4d3f22948e29f18f, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac/2014/product/products/imager/archive/impl/utils.cpp:184, GenerateGuiErrorWithPath
| $module: ti_demon_macia64_39200
|
| error 0x4001a: Error occurred while recovering.
| line: 0x1ba989ac372a1315
| file: e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/archive/copier_plain.cpp:72
| function: Execute
| line: 0x1ba989ac372a1315, e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/archive/copier_plain.cpp:72, Execute
| $module: disk_backup_macia64_740
|
| error 0x4001a: Error occurred while recovering.
| line: 0x9882a2155d814bbc
| file: e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/archive/copier.cpp:321
| function: RestoreSingleItem
| line: 0x9882a2155d814bbc, e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/archive/copier.cpp:321, RestoreSingleItem
| $module: disk_backup_macia64_740
|
| error 0x40011: The specified file does not exist.
| line: 0x8af64b2c0920f7e0
| file: e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/core/resizer/archive3/archive3_error.cpp:162
| function: ConvertArchive3Error
| line: 0x8af64b2c0920f7e0, e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/core/resizer/archive3/archive3_error.cpp:162, ConvertArchive3Error
| $module: disk_backup_macia64_740
|
| error 0x29b1389: Not found
| line: 0x9555ce0605a55228
| file: e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/core/resizer/archive3/archive_dir.cpp:226
| function: operator()
| line: 0x9555ce0605a55228, e:/jenkins_agent/workspace/ati-disk_backup/740/product/main/core/resizer/archive3/archive_dir.cpp:226, operator()
| function: archive_item_query
| path: /Volumes/Game Drive/Photos Recovery TIBX/Photos.tibx
| $module: disk_backup_macia64_740
2023-11-06T15:40:35:929-07:00 4415208960 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bcedb
| file: /Users/hudson_agent/bs_hudson/workspace/ati-main-mac/2014/product/products/imager/demon/main.cpp:741
| function: main
| line: 0x9f2c53c72e8bcedb, /Users/hudson_agent/bs_hudson/workspace/ati-main-mac/2014/product/products/imager/demon/main.cpp:741, main
| $module: ti_demon_macia64_39200

 

Mon, 11/06/2023 - 22:57
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727

Hello!

Welcome to the forum.

This error can be caused by various reasons, such as a missing or corrupted source file, incorrect file path, or permission issues. Here are some steps you can take to troubleshoot and resolve this issue:

  1. Verify the File Path: Double-check that the source file "Photos.tibx" actually exists at the specified location:

    /Volumes/Game Drive/Photos Recovery TIBX/Photos.tibx

    Make sure the file is present and not corrupted.

  2. Check File Permissions: Ensure that you have the necessary permissions to access the file. Check if your user account has read access to the file and the directory it's located in.

  3. Validate the .tibx File: Use Acronis True Image's validation feature to check the integrity of the .tibx file. If it's corrupted, you might need to recreate the backup or use a different, valid backup file.

  4. Update Acronis True Image.

  5. You can manually try to open and copy the Photos library from the backup to your Mac.

  6. As test try to recover a new recovery point from the last days and check if it works.

Thanks in advance!

Tue, 11/07/2023 - 09:00
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 1

Thank you. I'm working with Acronis support on the issue, but I don't think I'll be able to recover from the .tibx file unfortunately.

Tue, 11/28/2023 - 16:29
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Posts: 2
Comments: 1727
Michael Porter wrote:

Thank you. I'm working with Acronis support on the issue, but I don't think I'll be able to recover from the .tibx file unfortunately.

Hello!

Thanks for updating the thread.

Best regards!

Tue, 11/28/2023 - 17:56
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.