Acronis TI for Western Digital fails to create backup of damaged hdd
Hello,
Recently, I have detected that my 5 year old 2TB WD Blue HDD drive (out of Warranty) has some problems related to reallocated, uncorrectable and current pending sectors, as seen in this CrystalDiskInfo screenshot:
I have run the S.M.A.R.T. Diagnostic Short Test and the extended test within the WD dashboard software (version 3.4.2.9). The short test does not detect any problem, but the extended one prints the following error:
Due to this situation, I have bought and succesfully installed a new 4TB WD Blue HDD in my PC and I would like to move all the information contained in my old HDD to the new one. Just in case, I have tried to create a backup of the old HDD using Acronis TI for WD (version 2021, build 39200), but the backup cannot finish due to the following error:
I have tried to correct sector errors using Windows' chkdsk /r and the GUI option available from the drive's properties before performing another backup, but the results are the same.
I have also generated a system report and i got these results (disks.txt file):
(If it is useful I can provide the full disks.txt file)
As you can see, the Drive is indeed damaged.
So, is there any way to perform the backup with Acronis TI for WD?
What can I do to move my data from the old HDD to the new one?
PD: This is my first post. I hope that it respects the forum format.
Thanks in advance.


- Log in to post comments

Thank you for your reply Steve.
I will try the sector-by-sector backup first (with the ignore bad sectors option checked).
When any of the methods work, I will mark your response as Solution.
- Log in to post comments