Snap Deploy doe not recognize NIC or HD on new HP laptop

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I'm running build #3329 and am trying to deploy an image

I've tried both PXE booting snap deploy and the stand alone utility. Either way it does not detect the NIC or the hard drive.

These are new HP 8440P laptops - both options work fine on our other laptops & desktops..

Thanks,
Jason

Thu, 05/13/2010 - 16:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 24
Comments: 3268

Hello Jason!

Welcome to Acronis Forum!

I completely understand your concern and will do my best to help you. In this case we need to update PXE server. Give me a minutre, I will send all the instructions to you via PM.

This issue is important for us, so we prefer to have all the information stored in one place. We already have a thread regarding hardware detection issues, so I would appreciate if you could kindly submit your further comments there!

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Thu, 05/13/2010 - 17:31