Acronis 2016 no longer backing up

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 5

I have a Files Backup that fails to run when clicking 'backup now' The log files complain about Cloud backups and expired certificates. I'm not running a cloud backup. I have the destination folder going to my external drive and the folder is accessible. My trial subscription to the cloud expired. I do not wish to use cloud backups. Why are my backups not working now? I am having trouble with my computer and wish to restore my partition and need to take a current File backup first so I can restore the most current version of my files after the partition restore.

Here is the log file from my most recent 'backup now' attempt:

<?xml version="1.0" encoding="UTF-8" ?>
<log uuid="" product="True Image" version="19.0" build="6571" >
 <event id="1" level="4" module="152" code="829" time="1474547849" message="Failed to retrieve the backup list from Acronis Cloud." line_tag="0x902D1A812521EB8E" >
  <error>AT0DmACO6yElgRotkEZhaWxlZCB0byByZXRyaWV2ZSB0aGUgYmFja3VwIGxpc3QgZnJvbSBBY3JvbmlzIENsb3VkLgAkbW9kdWxlAEF0aV9tYW5hZ2Vyc192c182NTcxACRmaWxlAEFrOlw2NTcxXHByb2R1Y3RzXGFzXGNsaWVudFxkb21haW5fbW9kZWxcaW1wbFx1dGlscy5jcHAAJGZ1bmMAQUFTdG9yYWdlOjpHZXRTdG9yYWdlQm94ZXNMaXN0ACRsaW5lAE7fAQAAAAAAAAAQAAMCC1SZBte6PN9GYWlsZWQgdG8gcmVuZXcgY2VydGlmaWNhdGUsIHJlYXNvbiBpcyAiY2VydGlmaWNhdGUgZXhwaXJlZCIAJG1vZHVsZQBBdGlfbWFuYWdlcnNfdnNfNjU3MQAkZmlsZQBBazpcNjU3MVxuZXR3b3JrXGFzdG9yYWdlXGNsaWVudFxjZXJ0LmNwcAAkZnVuYwBBQVN0b3JhZ2U6OkNlcnRTdG9yYWdlQWNjZXNzb3I6OlJlbmV3ACRsaW5lAE4OAQAAAAAAAAAyA5gAcDREgkwFLmtGYWlsZWQgdG8gY3JlYXRlIHRoZSBjZXJ0aWZpY2F0ZS4gVHJ5IGFnYWluIGxhdGVyLgAkbW9kdWxlAEF0aV9tYW5hZ2Vyc192c182NTcxACRmaWxlAEFrOlw2NTcxXHByb2R1Y3RzXGFzXGNsaWVudFxyZWdpc3RyYXRpb25caW1wbFxyZWdfc2VydmVyX2hhbmRsZXJfaW1wbC5jcHAAJGZ1bmMAQUFTdG9yYWdlOjpSZWdTZXJ2ZXJIYW5kbGVySW1wbDo6RXhlY3V0ZQAkbGluZQBOqQEAAAAAAAAAFAAAAGQ0RIJMBS5rQWNjb3VudCBleHBpcmVkLgBSZXF1ZXN0WG1sAEE8P3htbCB2ZXJzaW9uPSIxLjAiIGVuY29kaW5nPSJVVEYtOCI/PjxtZXRob2RDYWxsPjxtZXRob2ROYW1lPkNyZWF0ZUFjY291bnRDZXJ0aWZpY2F0ZTwvbWV0aG9kTmFtZT48cGFyYW1zPjxwYXJhbT48dmFsdWU+PGJhc2U2ND5qRkd2M3B6Y2JCdkZ4U242QXUvZ3lSaWNuZTNINytDdEpXQUJzYlBRcFdIQjJELy8wRFJrNFJ6REdpMW1RblNzMlVHYXNXZTdjdWJyDU1od21qS1RBZVd3TzFtdDBmVmRHY3FVWExjTGxlcmZ4VitXelU2MnUzZXFnbTNQcHlvaXh1ajlUa3FKZWhRZlc0dmZETEZSUWphUlANZU9rdkFSNGdxVmg2MzFlNFQyTFlhSUsybllzbUhQZCtJb0k5b25hZmZhN3dtdnN2azdheUl5TEZJa3ErQU9IZngySTAwVHd5cnBBeQ1MOE1CMGYveHV1NWU3TlFVdWN5ME1lbUN0R3J5WUVEZFYzR2k5QndubUVGeFdsWVg3UFd4U1RtUWExaGRYb245dkRTTUNtSDM2ejlVDWpjN2tRandEd0tkL2xZQWFEMm1yYlRsVEdYTmliU0cvbXFVb2hVZ3NVczllNW1vWmJubHFmdTJyK21mYXdtbUt4WnZXYVB6WkN3MUkNZFpTUzY1cFp1L0NweHhtRjluQUdvdEQyeFlKNjhWWTR5K2REdTNxL0VadWNOZmJPOXA1aDF2bktNTituWXRZU0ViYXp4ZVNJTHI0Qw1DRnE3QktIYXB4eDNZRWdtSkd0R3VGZ04reFZuVzl0blRQblFiMVV4cDVRbXFRK2l5RndZR0ZpTTRyQW4vd3ZPMHgxZFlvSWFFaklpDWlBVnZrMG1rUlNwYURZTis0eUtXVmFOVzREQ0NDdlhoNFdTVFJ3T2pnaUJrR1N6b2JZZTNiQnpvaGZjK2tTbGl2UzBTNzhpeVdlWnMNc2FHRVNCQjlNTnQ2U0EvNkx3QUhIYmZoUmE0UFdoeDQ5bXIxZmhyaXRtQWJCT0t5RjIzd2syTjBBT3JTU2ZYcFp3VnlCYUtpdlhVPQ08L2Jhc2U2ND48L3ZhbHVlPjwvcGFyYW0+PHBhcmFtPjx2YWx1ZT48YmFzZTY0Pk1JSUNhRENDQVZBQ0FRQXdJekVoTUI4R0NTcUdTSWIzRFFFSkFSWVNjbWxrWjJVd01EaEFaMjFoYVd3dVkyOXRNSUlCSWpBTg0KQmdrcWhraUc5dzBCQVFFRkFBT0NBUThBTUlJQkNnS0NBUUVBc2g1ckY4OGRhUmMwN2dJTWJBTHlCMWthcjNVbGlNcFkyTE5GDQpGYXV4aWEyaEU3Y0t4QzBoNStXano3ZkhnbVJiUmNTK2t2alN6QzRkNkVEaHFIOEhzR3JrWkdMcDVyTDNhclVXVi95QVFEc2INCm5qSGh5dVAzd0NxOTM0K096ZmV3aDdicTZkTldRS2xhMndTM1hKdFluZjBsaGthMjExS0xpVklQRGd5TlRiWkRHRWcyUU1VTg0KZUp5VHJSMjc5ZmlZdFAzd2RWN3VYNUVuN29XdWovNUxaZUl6R2drNGNCQlhRTjhmNFNRUE9GdUxtUmx4RmhnVVNIWnI4aUtMDQo1L05hSkl3NVZISGYxUkFkYjdEMFlNRVA4clVmVmVvdWtPSzdBZnoyTm5qUk9yTFVGNGhrMFFjcUV1bVhtK2FuaGE0eDdzc3QNCjNtYllmNDVEQUVjdkc0Vlpvd0lEQVFBQm9BQXdEUVlKS29aSWh2Y05BUUVFQlFBRGdnRUJBS0FPWlhRMWJlMUcwOUw5L01XeA0KMnp2bmRTUndtL1AxY0Y3SDZrUGwwMElhKzNHOTVXRmp6OE1jdk9EMTVya3JOUzU1WE1nNnN2dlE4cEdtdXVYRFJnakpZUGZPDQpQbm0wbWJqVmhXeXlCZ28yTTU3UGxpSHExWFVjVkdKbk1UQXFXK3pxTTBRNHAyMm5HVTVPdTBUUTNUeFpGQ21JMzV1WklHUmENClQ0UGpKZUp5aWNXU0RnV2R2clZPb28yeTM2bVRtVDR0bm14UjJDWElxNHhNb2g5cE9IRVdsR0E0bHdXSldQbmZGcklSamJvTA0KQWlUVjk4RXFNS0FJZE1oTG1QL043MVJNUjJudmJHZ0djamxsZW10enJlcm9KQTF0OEl0ZE9XVWZKcDlFNEZzcHh0MW9CYlZxDQpPN3p2aXUwZENNUjN6TzdkZ013dlB1K3NPNWdXN3ZRYzNMQT0NCjwvYmFzZTY0PjwvdmFsdWU+PC9wYXJhbT48L3BhcmFtcz48L21ldGhvZENhbGw+AFJlc3BvbnNlWG1sAEE8P3htbCB2ZXJzaW9uPSIxLjAiIGVuY29kaW5nPSJ1dGYtOCI/PjxtZXRob2RSZXNwb25zZSB4bWxuczpleD0iaHR0cDovL3dzLmFwYWNoZS5vcmcveG1scnBjL25hbWVzcGFjZXMvZXh0ZW5zaW9ucyI+PGZhdWx0Pjx2YWx1ZT48c3RydWN0PjxtZW1iZXI+PG5hbWU+ZmF1bHRDb2RlPC9uYW1lPjx2YWx1ZT48aTQ+MjA8L2k0PjwvdmFsdWU+PC9tZW1iZXI+PG1lbWJlcj48bmFtZT5mYXVsdFN0cmluZzwvbmFtZT48dmFsdWU+PHN0cmluZz5BY2NvdW50IGV4cGlyZWQuPC9zdHJpbmc+PC92YWx1ZT48L21lbWJlcj48L3N0cnVjdD48L3ZhbHVlPjwvZmF1bHQ+PC9tZXRob2RSZXNwb25zZT4AJG1vZHVsZQBBdGlfbWFuYWdlcnNfdnNfNjU3MQAkZmlsZQBBazpcNjU3MVxwcm9kdWN0c1xhc1xjbGllbnRccmVnaXN0cmF0aW9uXGltcGxccmVnX3NlcnZlcl9oYW5kbGVyX2ltcGwuY3BwACRmdW5jAEFBU3RvcmFnZTo6UmVnU2VydmVySGFuZGxlckltcGw6OkV4ZWN1dGUAJGxpbmUATp0BAAAAAAAAAA==</error>
 </event>
  <event id="2" level="4" module="515" code="16" time="1474547849" message="Failed to renew certificate, reason is &quot;certificate expired&quot;" line_tag="0xDF3CBAD70699540B" hide="1" />
   <event id="3" level="4" module="152" code="818" time="1474547849" message="Failed to create the certificate. Try again later." line_tag="0x6B2E054C82443470" hide="1" />
    <event id="4" level="4" module="0" code="20" time="1474547849" message="Account expired." line_tag="0x6B2E054C82443464" hide="1" />
 <event id="5" level="3" module="228" code="28" time="1474547849" message="Request to Acronis Cloud failed, make sure you are signed in." line_tag="0x29521A5FF1D6DE4C" >
  <error>ARwA5ABM3tbxXxpSKVJlcXVlc3QgdG8gQWNyb25pcyBDbG91ZCBmYWlsZWQsIG1ha2Ugc3VyZSB5b3UgYXJlIHNpZ25lZCBpbi4AJG1vZHVsZQBBdGlfbWFuYWdlcnNfdnNfNjU3MQAkZmlsZQBBazpcNjU3MVxwcm9kdWN0c1xpbWFnZXJcaG9tZVxhcmNoaXZlX2V4cGxvcmVyXG1hbmFnZXJcaW1wbFxvYl90cmF2ZWxsZXJfaW1wbC5jcHAAJGZ1bmMAQUFyY2hpdmVFeHBsb3Jlck1hbmFnZXI6Ok9ubGluZUJhY2t1cDo6VHJhdmVsbGVySW1wbDo6R2V0U3RvcmFnZVN0YXRlACRsaW5lAE4YAgAAAAAAAAA=</error>
 </event>
 <event id="6" level="4" module="152" code="829" time="1474547851" message="Failed to retrieve the backup list from Acronis Cloud." line_tag="0x902D1A812521EB8E" >
  <error>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</error>
 </event>
  <event id="7" level="4" module="515" code="16" time="1474547851" message="Failed to renew certificate, reason is &quot;certificate expired&quot;" line_tag="0xDF3CBAD70699540B" hide="1" />
   <event id="8" level="4" module="152" code="818" time="1474547851" message="Failed to create the certificate. Try again later." line_tag="0x6B2E054C82443470" hide="1" />
    <event id="9" level="4" module="0" code="20" time="1474547851" message="Account expired." line_tag="0x6B2E054C82443464" hide="1" />
 <event id="10" level="3" module="228" code="28" time="1474547851" message="Request to Acronis Cloud failed, make sure you are signed in." line_tag="0x29521A5FF1D6DE4C" >
  <error>ARwA5ABM3tbxXxpSKVJlcXVlc3QgdG8gQWNyb25pcyBDbG91ZCBmYWlsZWQsIG1ha2Ugc3VyZSB5b3UgYXJlIHNpZ25lZCBpbi4AJG1vZHVsZQBBdGlfbWFuYWdlcnNfdnNfNjU3MQAkZmlsZQBBazpcNjU3MVxwcm9kdWN0c1xpbWFnZXJcaG9tZVxhcmNoaXZlX2V4cGxvcmVyXG1hbmFnZXJcaW1wbFxvYl90cmF2ZWxsZXJfaW1wbC5jcHAAJGZ1bmMAQUFyY2hpdmVFeHBsb3Jlck1hbmFnZXI6Ok9ubGluZUJhY2t1cDo6VHJhdmVsbGVySW1wbDo6R2V0U3RvcmFnZVN0YXRlACRsaW5lAE4YAgAAAAAAAAA=</error>
 </event>

Thu, 09/22/2016 - 12:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 111
Comments: 29781
mvp

Kathy, the log file content that you have posted does not look to have come from a Service log file given its content.

Please download the Log File Viewer app from the link in my signature below and use this to look at the Service log files which are created for each backup task.

Also please check your ATIH 2016 GUI - Account information page and ensure that you still show a valid activated product for which you have a perpetual license, and that you do not have a subscription license product which has now expired?

Thu, 09/22/2016 - 16:23
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 5

Thank you for the log file viewer - it is very helpful

For some reason my backups are working now. When I was troubleshooting why my Windows 10 Anniversary update was stuck, my Acronis backups did not work. None of my prior attempts created a service log file, either. The last service log that the log file viewer showed was from August 2.

I have no idea if the problem I was having with the Windows 10 Anniversary Update caused the problem with Acronis, but once I solved that, the backups are working.

For anyone interested, here is the link I used to figure out how to fix the Windows 10 Anniversary Update problem:

http://www.alphr.com/microsoft/1001411/how-to-fix-windows-update-in-win…

I followed the directions for

Delete Files in Software Distribution

Thanks for your reply

Thu, 09/22/2016 - 21:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 111
Comments: 29781
mvp

Kathy, thanks for your feedback. Interesting that cleaning out the Windows Software Distribution would have any effect on whether your Acronis backups work or not.  I can only assume that this might have been associated with the Microsoft VSS service used by lots of different system processes included Acronis for backups.  Good to hear that this is working for you again.

Thu, 09/22/2016 - 21:19
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 5

Well, after deleting the files in software distribution, Windows re-downloaded the update and reinstalled. Something must have been wrong with my prior download. So it wasn't only cleaning out the Software Distribution, it was doing that plus having Windows download the update and install it again. This time it didn't get stuck and installed the update all the way through. It could be that in the interum state, something was set that was incompatible with Acronis that prevented the backup from running. Who knows? It's working now - thanks again

Thu, 09/22/2016 - 21:37