Failure to write back Snapshot Manager Drive

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 3
Comments: 1

Question 1: Acronis I really ask you at what time precisely do you get your act together and let me have a new build of your software to recover 1:1 my full-image-backup of  my  machine below via bootable media without no major work around, hassle and errors at all? And this for all the partitions acc. picture “ATI-01_20160410_194506.jpg” which ought to be written back in one go.

Question 2: The error in enclosed picture “ATI-02_20160410_194506.jpg” can be reproduced at will and ease. What and within where has to be selected to run a successful recovery?

Question 3: Where can I switch off the message acc. picture “ATI-03_20160410_194506.jpg”?

Please enlighten me, thank you.

 

My Dell system configuration is as follows:

http://www.dell.com/support/home/ch/de/chdhs1/product-support/servicetag/GXB2H72/configuration?s=BSD
Acronis 2016 latest build 6027 and Universal Restore are installed. A full-image-backup of this configuration exists on an external drive.

Within installed Acronis on my machine I created a bootable CD/DVD WinPE. First downloaded and installed the Acronis Media Plug-in. Second downloaded and installed the Win 10 ADK. I did it within Windows 10 Pro and believe that Windows 10 is a must.

When booting above WinPe the BIOS on my machine is set as follow:

Boot Sequence: the media to be written back from at first place and at the very top
SATA operation is DISABLED
Secure Boot is DISABLED

Prior to recovery of my full-image-backup I start with a clean Windows 10 Pro installation of  my machine, where its booting remains equally set as just mentioned. I boot in UEFI mode.

By the way, Windows 10 does not recognise my disk during installation either, but does when booting as above.

After installing Windows 10 I proceed and boot in UEFI mode via above Acronis WinPE, select all necessary items within the steps, but only drive C: to be recovered and nothing else.  And subsequently drive C: to be written onto.

I did not select any of the 3 options just prior starting the write-back.

After a while into my WinPE procedure the error acc. picture “ATI-02_20160410_194506.jpg” occurs.
 

It goes without saying that after recovery, the BIOS on my machine would have to be set back to “READ On mode of course, but I did not get that far.

What shall I do now? What and where has to be selected or adjusted to lead such a recovery to success? I am stuck, done and of course disappointed that Acronis cannot do better.

 

 

Sun, 04/10/2016 - 14:46
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 70
Comments: 8346
mvp

Juan, just fyi, this is a user forum so you should submit feedback through the app or your oline account as well to make sure Acronis engineers also see reported issues.

#3:  The message at reboot/power off is a bug that Acronis has acknowledged and should hopefully be fixed in this months update (which we are eagerly awaiting to see what bug fixes and updates have been implemented).  However, from experience, I can say this message is usually caused by upgrading Acronis from a previous verion, or upgrading the OS while Acronis is installed.  In either case, running the ATIH 2015/2016 clean tool (see my signature) and reinstalling cleanly should resolve those messages.  You may see them from time to time though if Acronis is in use during shutdown - especially if you have Non-stop backup enabled since, well, ACronis is basically in use all the time if you are using NSB.  If not using NSB, I would recommend turning of the Acronis NSB service in Windows Computer Management >>> Services as well. 

#2: You may have a bad dirty sector that was copied from the source disk and/or on your destination disk.  I would first run chkdsk /r /f  on both discs.  Then, if possible, I'd take an new image of the source drive, but also select the options to ignore bad sectors/silent.  Then attempt to restore that image. If you're at a point where you can no longer go back and take a new image, 

#1: What version of recovery media are you using?  I'm not familiar with secure zone - could this be what you're using?  When I boot to the 2016 v6027 recovery media, I have a completely different interface than you and there is a simple recovery button that is straight forward to use - although still requires some user interactions as there are different options for recovery as some uses want to recover an entire disk and some only want to recover certain paritions. (see attache screenshot)

 

 

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Sun, 04/10/2016 - 15:19
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