Previous Serial # lost
The Activation accepted my serial # although asks for a previous Serial # for the 2013 WD version which was lost with the program when the computer crashed & was forced to install Windows 10 again. Now what? I left the activation window hang, I really do not want to enter what is seems like one thousand numbers & letters again.
In fact all I need to do urgently is to recover my PC from an Acronis File....
Back up_full_b26_s1_v1
located on a External Hard Drive.
Obviously I wouldn't have this file if I didn't have a version of Acronis True Image to create it.


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Appreciate the response...
Actually I broke down to use Chat a while ago as I am not a Chit-chat type of person & since no solutions seemed to pop up on the Forum.
Chat Support solved my issue efficiently & quickly, EXCELLENT SUPPORT!!!
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Robert,
Thank you for taking the time to comment on your recent experience with Acronis support team, we certainly appreciate it! :)
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