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restore fails

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we are using true image since a lot of years to save a copy of the disk in a s specific partition of hdd, for recovery purposes. Our technician are experiencing a lot of issues restoring windows partition or the complete disk. Windows won't start or you have strange bsod, never seen before. We clone and recover using an external usb stick, acronis is not installed. We cannot understand the reason but we need to close this issue quickly. Hd is always the same, 128 ssd industrial innodisk, motherboard is always the same Aaeon i7 industrial, basically systems are always identical. Can ti2016 have an issue with ssd? Disk layout is mbr

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Davide, welcome to these user forums.

I am not sure if I understand your problem here?

Please confirm which version / build of Acronis True Image Home you are using, i.e. the latest is ATIH 2016 build 6571.

You say that Acronis is not installed so how are you creating the Acronis bootable USB Rescue Media?

Where is your backup image of your system being saved to?  You say you save a copy of the disk to a specific partition of HDD - but is this the same SSD as you are trying to recover or is it a different drive?

I have not heard of any reports of any BSOD's when using Acronis bootable Rescue Media, and lots of users are using Acronis with SSD media, myself included.

Please try to provide more details of the steps you or your technician are taking when trying to recover your SSD drive, what options you are taking, what error messages or symptoms you are seeing?

Duplicate post deleted.

BSOD often occurs if you have booted the USB recovery media in the wrong manner - it should be booted to match the original OS install.  2016 has the ability to boot in Legacy/MBR or UEFI mode.  IF the original OS was installed as Legacy/MBR, then boot the USB recovery media as Legacy when you start it.  If the OS was installed as UEFI/GPT, then boot the recovery media as UEFI/GPT.  Earlier versions of Acronis bootable media were only Legacy/MBR so you did not have to make this selection. 

This post with pictures may help

Also, what is the SATA mode on the new bios and/or is the bios firmware the same version?  Older systems may all be bios/legacy by default, but newer systems with newer firmware may be capable of bios or UEFI modes.  The SATA mode may be set differently as well - it needs to be verifeid that they are the same if you are cloning one drive and putting it in a new system - even if the motherboard is techncially the same, as the settings and/or firmware in the bios may not be configured the same.