Differential backup scheme mysteriously changed to incremental
I am still using Acronis 2018 now in January 2021. My OS Is Windows 7, SP1, 64-bit. My twice-weekly "My Folders" backups have been running flawlessly for two years. I had the backup scheme configured to do 7 Differential backups after each Full backup. I also had the Options set to wake the computer before attempting a backup and to shut down the computer after the backup.
This past week I discovered that the backup has mysteriously changed to Incremental, with the wake-up option and the shutdown-after-backup option NOT set. My product is Acronis Ver. 2018, Build 15470 and it is apparently on the newest build for 2018. The reason I happened to notice the problem is that my backup did not run as scheduled and the computer did not shut down. This was because both above-mentioned options were not longer in effect.
Also, I am the only user of this PC, so nobody else would have changed it. It appears to be some bug within Acronis.
Has anyone else experienced this problem?


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Hello Brian,
sorry to know about the issue! May I ask you to send us Acronis system report from one of your PC via the Feedback option? We're currently investigating the reports about the settings loss and my colleagues would be grateful for any additional piece of information.
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Brian,
I've sent you an FTP link with instructions in a private message so that you can upload the system report (to access private messages go to My account at the top of a forum page and then to Dialogs)
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