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Incremental backups don't restart after x versions

Thread needs solution

Here is my setup in A2018 (just updated):

Schedule:
    Weekly/Tuesdays 11PM

Backup Scheme:
    Method Incremental
    Create a full version after every 5 incremental versions

Notifications:
    Insufficient space < 1GB

Exclusions:
    Various tmp files etc

Advanced:
    Nothing specific, just defaults

The issue is that right now I have 1 Full version, and *14* incrementals. Why is it not starting over after the 5th one? I still have space for a few more, but beyond that, I don't want to have to kill any of those earlier ones in case I do need to restore, assuming all 14 would be part of a full restore? 

This is not a new issue, btw, it's been happening pretty much all along, but I had been just killing all of the .tib files and starting over from scratch. Don't want to do that any more :)

What am I doing wrong?

TIA

Elaine

0 Users found this helpful

Elaine, sorry but difficult to tell you why the new version chain is not being started after your set number of incremental has been reached.

Making changes to the Backup Scheme settings can cause the count of files to be reset and lead to a similar scenario.

If your ATI 2018 was an upgrade from one or more older versions of ATI, then I would suggest making a clean install of ATI 2018 so that you are not carrying any issues over from the earlier versions.

To do a clean install, uninstall normally via the Windows Control Panel, then download / run the Acronis Cleanup Tool (link below), restart the computer then install the latest ATI 2018 build 15470 version released this week.

You can add back the latest file for your current tasks then reconfigure these as needed.

It was indeed an upgrade, I've had A for a number of years.So are you saying that if I go ahead and simply kill the current 15 backups? (16 now, I ran it again after the fail :) that does NOT reset the counter? Bummer :( It's been a LONG time since I originally installed it, I do have the s/n from the interface, is that all I need to reinstall?

elaine

Elaine, if your Backup Scheme is set to create a new Full backup after 5 Incrementals and this has not changed, then that is exactly what it should be doing!  Given that it does not appear to be taking notice of your settings and obeying the rules, then making a clean install is probably the best way forward to get back to an obedient working application!

Activation can be done either by entering your ATI serial number - for an upgrade version you will be asked for both the serial for ATI 2018 and also the serial for the version you upgraded from.  The alternative method is to sign in with your Acronis Account email address & password when given the option after doing the clean install - this will find all the serial information from your account without needing to enter this manually.  This assumes that you have registered ATI 2018 and at least one earlier version of ATI to your Acronis Account.  I have used the latter method for some time now and find it the easiest way.