Acronis True Image for Western Digital activation issue
Hi, I have replaced WD MyCloud Mirror with a new EX2Ultra.
I am unable to activate the product as True Image doesn't see the NAS drive. I can see it in the Network, I have mapped a folder on the network drive and can add/delete files OK.
I can access the EX2 panel which is set to cloud mode.
I have tried adding ports 44445 and 55556 on my router firewall (BT SmartHub2 Router) as suggested in another post. I have done a factory reset, uninstalled and re-installed the software
Whilst I enjoy a challenge now and then, this one has me beat.
I am starting to think I am wasting my time as (from what I see in the forums) Acronis has a LOT of issues.
Any ideas where I should go from here for I am at a loss.
Cheers...
Mike


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Hi Steve,
Thanks for your help and pointing me in the right direction. I'll look into it. It has certainly been very frustrating.
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