ATI2019 changed setting for full image backups to incremental
Anyone seen this? On 2 x Win10 PC's both connected to same NAS, we have been successfully making weekly full disk images for months if not years. Suddenly (last 2/3 weeks) both machines backups only take a fraction of the time they used to and I discover that the 'setting' has been changed to incremental. NOT what I need. Have manually changed it back to full from incremental, and seems to work again as expected. But for how long ?? What gives?


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I've only just noticed a similar issue with my backups. These are the files from my system disk job:
11/10/2019 18:18 51,819,919,360 Windows10_full_b130_s1_v1.tib 12/10/2019 18:02 1,615,559,168 Windows10_diff_b130_s2_v1.tib 13/10/2019 18:02 2,469,088,256 Windows10_diff_b130_s3_v1.tib 14/10/2019 18:03 4,254,912,000 Windows10_diff_b130_s4_v1.tib 15/10/2019 18:03 4,566,361,088 Windows10_diff_b130_s5_v1.tib 16/10/2019 18:03 4,778,146,304 Windows10_diff_b130_s6_v1.tib 18/10/2019 18:03 5,592,986,624 Windows10_diff_b130_s7_v1.tib 19/10/2019 18:19 52,788,057,088 Windows10_full_b131_s1_v1.tib 20/10/2019 18:04 8,201,440,256 Windows10_diff_b131_s2_v1.tib 21/10/2019 18:04 8,640,612,864 Windows10_diff_b131_s3_v1.tib 22/10/2019 18:01 1,210,615,808 Windows10_inc_b131_s4_v1.tib <---- 23/10/2019 18:01 957,081,600 Windows10_inc_b131_s5_v1.tib 24/10/2019 18:01 1,623,007,232 Windows10_inc_b131_s6_v1.tib 25/10/2019 18:14 40,145,248,256 Windows10_full_b132_s1_v1.tib 26/10/2019 18:56 1,164,484,608 Windows10_inc_b132_s2_v1.tib 27/10/2019 19:03 7,033,778,176 Windows10_inc_b132_s3_v1.tib 28/10/2019 19:01 1,088,406,528 Windows10_inc_b132_s4_v1.tib 29/10/2019 19:01 658,385,920 Windows10_inc_b132_s5_v1.tib 30/10/2019 19:01 1,106,098,688 Windows10_inc_b132_s6_v1.tib 31/10/2019 19:15 40,415,461,376 Windows10_full_b133_s1_v1.tib
Between the backups on 21 and 22 October the scheme of both jobs changed from differential to incremental, and the number of backups in each chain reduced by 1. I didn't think it was possible to change a scheme mid-cycle without a subsequent full backup being produced.
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Further investigation of the jobs' configuration via the GUI revealed that the automatic cleanup was also disabled, presumably at the same time as the scheme change. Last night I reset the Windows10 job and sure enough this caused a full backup to run tonight. I have done the same for my other job, so hopefully the settings will persist. Would really like to know how they got changed on 22 October.
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Alastair, please see forum topic: True Image 2020 -Backup option settings loss - where the same issue has been reported by multiple different users with many versions of ATI.
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