Backup won't validate for search or recover
I used True Image 2018 to create a backup in 2018 on a portable HDD. I now want to restore some files from that backup using using True Image 2019. Everything goes fine when I Added the backup and clicked the Recovery Tab. When I started to expand the folders displayed and error pops up "Can't find 45". I saw the article on database issues in the Knowledge Base and backup up a step to Validate the backup. Is starts a progress bar but after a few seconds produces the same error message. I haven't deleted or manipulated the files and they are in their original folder G:\Acronis\. Any ideas?


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The backup is incremental and appears to be sequential with no gaps. Attempting your suggesting of using the Explorer within Acronis I cannot get that far. As soon as I attempt to expand one of the folders withing the backup I get the error message. Oddly it suggestions that I have the option of ignoring and proceeding, but that option is not presented by the buttons in that window. Please see the attached screen shot.
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Clay, you would need to use the Cancel option in order to Ignore missing versions for the backup, and potentially keep doing so until all the error messages are gone!
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