System Recover impossible: No Partition: 0x7 (NTFS,HPFS)

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Posts: 2
Comments: 1

Hi there,

I am using Acronis True Image 2019 and doing complete system backups (full system images) on external HDD with validation after each backup run.

Some days ago windows 10 didnt boot anymore (error 0xc000000e on boot process). I tried to fix it with automatic repair and fixmbr and so - after many hours of investigation I gave up and decied to just recover the os drive.

To do so I downloaded to rescue media from acronis account and burned a CD to boot from.
I then tried to recover to last full backup. After selecting the backup to recover i get an overview of all the drives that have been backup up. There is a separate HDD for data - beside of it I can see "NTFS" - that ok.
But beside the system drive / partition there is instead of "ntfs" just "No Partition: 0x7 (NTFS,HPFS)"
So the structure of the filesystem seems to be damaged.
After recovering the whole disk drive and booting the PC from this recovered drive windows 10 doesnt boot.
Instead I geht the error message : "MBR Error 1".
Again I tried to fix it by booting from windows 10 installation disk, entered command line and entered commands like "bootrec.exe /fixmbr" etc. - but nothing helped.

I finally had to use an older backup. But i want to avoid this situation for recovers in the future.
I thought I was save because the backup finished without any error messages and validation already was fine.
But this doesnt seem a guarantee that I can recover this backup and get a working PC back.

How can I fix this error?
How can I prevent it in future?

Thx a lot!
Regards,
Markus

Sat, 03/13/2021 - 16:40
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 111
Comments: 29781
mvp

Markus, sorry to read of the issues you encountered when trying to recover your backups!

From the description you have given, it sounds (to me) as if there was already a latent issue with your Windows 10 system drive during the period that the most recent backup was being created that wasn't detected while the data was being accessed, and came to light when your Windows OS failed to boot.

Later versions of ATI such as 2021 have added additional checks for file system issues that some users have complained about because these can flag up issues that they find difficult to identify via normal CHKDSK tools, but which are providing a warning of such issues being latent.

If you have recovered your older backup to the same physical disk drive, then I would recommend downloading and running the diagnostic tools provided by the drive maker to ensure that there isn't still a latent issue present for the drive!

Dedicated diagnostic utilities from the disk manufacturers take the longest time to complete the checks, but provide the most accurate methods of checking whether the disk is good or needs replacement:

 - Western Digital drives: Data Lifeguard Diagnostic for Windows

 - Seagate disks: SeaTools for Windows

 - HGST disks: HGST Windows Drive Fitness Test (WinDFT)

 - Intel SSDs: Intel Solid State Drive Toolbox

 - Samsung drives: Samsung Magician

 - ADATA drives: ADATA SSD ToolBox

 - Kingston SSDs: Kingston SSD Toolbox, Kingston SSD Manager

 - Transcend SSDs: Transcend SSD Scope

 - Silicon Power disks: SP ToolBox

 - Toshiba disks: Toshiba PC Diagnostic Tool Utility

 - Crucial disks: Crucial Storage Executive

Mon, 03/15/2021 - 13:27
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