Log-In with True Image 2020
Hallo, I'am sorry, but my english ist not the best. I installed True Image 2020 on 2 PC's, all with Windows 10 and G DATA Internet Security. They are in the same network and via wiFi connected with the same Router, Fritzbox 7490. With 1 of the notebooks the Log-In to Acronis with the Software was no Problem. But with the second PC it don't Work. The settings in the Firewall are the same. If i logged in with the second PC is the anware: "Bei der Verbindung ist ein Fehler aufgetreten. Versuchen sie es später erneut." I have a Licence for 3 PC's, so that cannot be the problem. The username and the password are correct. The prts I checked with acronisCloudEU are open an the Connection was success. If anyone can answere in German, it was great. Sebastian


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Hallo,
thank you for your answere.
I don't have configured a Proxy Server. I disabled my firewall and Virus scan, it doesn't work.
I can't see any different settings from the two PC's.
Sebastian
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Sebastian, please try doing a Repair Install as Administrator to see if that makes any difference here?
See KB 60915: Acronis True Image: repairing program settings - for details.
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