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Acronis True Image Workstation 9.1.0.3887 CZ - E00640067: Failed to run the task

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Hello,
there is Acronis True Image Workstation 9.1.0.3887 CZ installed on our winxp computer. There is server utilities and agent on this computer too. When i want restore someone backup file created by this acr. TIW, there is an error (attached). What do you suggest? I found the topic in the knowledge base ( http://kb.acronis.com/content/2896 ), but it is not work, or i did something bad.

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2011-10-10_14-45-48.jpg 16.77 KB
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