2 problems with TIB2013 Plus Pack Build 5551 Boot disk
My system: Gigabyte motherboard GA-X58A-UD5 X58A-UD5 FE Bios with AHCI enabled.
The following Disk drives are detected by the BIOS and displayed in Windows 7 Pro Disk Manager:
Disk 0; Basic; 2794.39 GB; Online; GPT
Big_Backup (G:); 2794.39 GB NTFS; Healthy (Primary Partition)
Disk 1; Basic; 1863.01 GB; Online; MBR
Data (Z:); 1863.01 GB NTFS; Healthy (Primary Partition)
Disk 2; Basic; 1863.02 GB; Online; MBR
Backup (Y:); 1863.02 GB NTFS; Healthy (Primary Partition)
Disk 3; Basic; 1863.02 GB; Online; MBR
100 MB NTFS; Healthy (System, Active, Primary Partition)
OS (C:); 1862.92 GB NTFS; Healthy (Boot, Pagefile, Crash dump, Primary Partition)
Disk 4; Basic; 27.95 GB; Online; MBR
Kingston (D:); 27.95 GB NTFS; Healthy (Primary Partition)
Note: Disk 0 is a 3 TB SATA drive that is plugged into an eSATA docking station. When that is not there, Disk 1 above is called Disk 0 in Disk Manager etc.
I also have a DVD-R drive and BD-reader/DVD-R optical drives.
I can press F12 during boot-up to select the device to boot from.
Problem # 1: With the 3 TB drive NOT installed, ATI2013PP boot DVD boots from the optical drives but does not detect the Disk 1 Data (Z:) listed above. I would like to backup C:, D:, Z:, to Y: But I cannot select Z: as it is not listed as a disk.
Problem # 2: With the 3 TB drive installed, ATI2013PP boot DVD will not boot successfully. The boot times out and the system eventually boots into Windows. If I switch off the 3 TB docking station during the boot and switch it on after the initial ATI splash screen is displayed (Where I select to launch TrueImage) then proceed to click on TrueImage to launch it, then the process completes!! But the Z: drive is still missing from the list of disks detected by ATI.
Summary:
1. Why does boottime ATI not detect one of my SATA drives?
2. Why won't ATI boot-DVD up when the 3 TB drive is installed in the eSATA docking station?
Thanks.
PS: Note that in the attached screen from Disk Manager, the 3 TB disk is Disk 4 because I switched it on after Windows 7 had booted. But all my 4 drives are listed there.
| Attachment | Size |
|---|---|
| capture.jpg | 184.11 KB |
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eSATA is not used for booting up. It is either not used at all in issue 1, or used for a 3 TB HDD in issue 2. That 3 TB HDD is empty.
The PC is either booted from internal SATA DVD-R drive when using the ATI boot media, or internal SATA 2 TB HDD when booting into Windows.
It would be better to solve issue 1 first, when the eSATA docking station is turned off: Why does ATI not detect an internal SATA disk?
Yes, the motherboard does have multiple disk controllers, but shouldn't all of them be detected by ATI?
Aloke
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One possibility might be to convert the 3tb into two partitions (limit size to 2TB or less) and convert to MBR.
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The 3 TB drive is not a factor in Problem # 1. The drive is unplugged and the docking station is powered off. ATI still doesn't recognize the 2 TB drive connected to a SATA port.
I made a mistake in discussing 2 different problems in 1 thread. I will create a separate thread to discuss this problem.
Aloke
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Aloke,
If we are talking about the recovery CD, it doesn't support certain disk controllers. If the disk that is not detected is on a connector where another disk is detected, then it is not the issue.
The fact that the CD doesn't see that disk at all could come from some connection issue. Reseating/rotating the cabling might detect/correct that.
Also, just to make sure, do not plug/unplug disks after you have booted with the recovery CD. Plug your disks in, then boot on the recovery CD. There is no plug and play here.
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My motherboard has many disk controllers: Intel Southbridge, Marvell 9128, Gigabyte SATA2, Jmicron JMB362. I'll have to open up my PC to see which controller the "missing" 2 TB drive is attached to.
The BIOS and Windows always finds the drive (and has for all the 2.5 years I have had the drive), so I doubt that it is a cable seating issue.
As for powering on the external eSATA drive in the middle of the boot, that was a one time attempt to make the ATI2013PP boot disk finish its boot-up. I don't intend to make that a normal practice. But at least that has identified the cause of that problem #2. Again, this is a different problem from the missing 2 TB drive. I have temporarily stopped using the eSATA dock + 3 TB drive, for now, while I troubleshoot the missing 2 TB drive issue.
I will re-post after peeking inside my PC, and taking a picture of my BIOS and POST screens.
Aloke
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