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2 problems with TIB2013 Plus Pack Build 5551 Boot disk

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My system: Gigabyte motherboard GA-X58A-UD5 X58A-UD5 FE Bios with AHCI enabled.
The following Disk drives are detected by the BIOS and displayed in Windows 7 Pro Disk Manager:

Disk 0; Basic; 2794.39 GB; Online; GPT
Big_Backup (G:); 2794.39 GB NTFS; Healthy (Primary Partition)

Disk 1; Basic; 1863.01 GB; Online; MBR
Data (Z:); 1863.01 GB NTFS; Healthy (Primary Partition)

Disk 2; Basic; 1863.02 GB; Online; MBR
Backup (Y:); 1863.02 GB NTFS; Healthy (Primary Partition)

Disk 3; Basic; 1863.02 GB; Online; MBR
100 MB NTFS; Healthy (System, Active, Primary Partition)
OS (C:); 1862.92 GB NTFS; Healthy (Boot, Pagefile, Crash dump, Primary Partition)

Disk 4; Basic; 27.95 GB; Online; MBR
Kingston (D:); 27.95 GB NTFS; Healthy (Primary Partition)

Note: Disk 0 is a 3 TB SATA drive that is plugged into an eSATA docking station. When that is not there, Disk 1 above is called Disk 0 in Disk Manager etc.

I also have a DVD-R drive and BD-reader/DVD-R optical drives.

I can press F12 during boot-up to select the device to boot from.

Problem # 1: With the 3 TB drive NOT installed, ATI2013PP boot DVD boots from the optical drives but does not detect the Disk 1 Data (Z:) listed above. I would like to backup C:, D:, Z:, to Y: But I cannot select Z: as it is not listed as a disk.

Problem # 2: With the 3 TB drive installed, ATI2013PP boot DVD will not boot successfully. The boot times out and the system eventually boots into Windows. If I switch off the 3 TB docking station during the boot and switch it on after the initial ATI splash screen is displayed (Where I select to launch TrueImage) then proceed to click on TrueImage to launch it, then the process completes!! But the Z: drive is still missing from the list of disks detected by ATI.

Summary:
1. Why does boottime ATI not detect one of my SATA drives?
2. Why won't ATI boot-DVD up when the 3 TB drive is installed in the eSATA docking station?

Thanks.
PS: Note that in the attached screen from Disk Manager, the 3 TB disk is Disk 4 because I switched it on after Windows 7 had booted. But all my 4 drives are listed there.

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I think your problem is coming from the eSata interface used as the boot disk. Could you try with the boot disk in the system and the destination disk on the eSata port?

Is it possible that the missing is is connected to another disk controller? Motherboards can have several disk controllers. Check the documentation if not sure. A good way to check is to move your missing disk to another port and see if the issue moves with it.

eSATA is not used for booting up. It is either not used at all in issue 1, or used for a 3 TB HDD in issue 2. That 3 TB HDD is empty.
The PC is either booted from internal SATA DVD-R drive when using the ATI boot media, or internal SATA 2 TB HDD when booting into Windows.

It would be better to solve issue 1 first, when the eSATA docking station is turned off: Why does ATI not detect an internal SATA disk?

Yes, the motherboard does have multiple disk controllers, but shouldn't all of them be detected by ATI?

Aloke

One possibility might be to convert the 3tb into two partitions (limit size to 2TB or less) and convert to MBR.

The 3 TB drive is not a factor in Problem # 1. The drive is unplugged and the docking station is powered off. ATI still doesn't recognize the 2 TB drive connected to a SATA port.

I made a mistake in discussing 2 different problems in 1 thread. I will create a separate thread to discuss this problem.

Aloke

Aloke,

If we are talking about the recovery CD, it doesn't support certain disk controllers. If the disk that is not detected is on a connector where another disk is detected, then it is not the issue.

The fact that the CD doesn't see that disk at all could come from some connection issue. Reseating/rotating the cabling might detect/correct that.

Also, just to make sure, do not plug/unplug disks after you have booted with the recovery CD. Plug your disks in, then boot on the recovery CD. There is no plug and play here.

My motherboard has many disk controllers: Intel Southbridge, Marvell 9128, Gigabyte SATA2, Jmicron JMB362. I'll have to open up my PC to see which controller the "missing" 2 TB drive is attached to.

The BIOS and Windows always finds the drive (and has for all the 2.5 years I have had the drive), so I doubt that it is a cable seating issue.

As for powering on the external eSATA drive in the middle of the boot, that was a one time attempt to make the ATI2013PP boot disk finish its boot-up. I don't intend to make that a normal practice. But at least that has identified the cause of that problem #2. Again, this is a different problem from the missing 2 TB drive. I have temporarily stopped using the eSATA dock + 3 TB drive, for now, while I troubleshoot the missing 2 TB drive issue.

I will re-post after peeking inside my PC, and taking a picture of my BIOS and POST screens.

Aloke