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Acronis TI 2010 - Scheduled Jobs won't run even after schedmgr task zap

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I searched for an answer to this question, but I haven't found any answers that worked.

I am running a trial of Acronis True Image Home 2010 build 5,055. I have 21 days left on my evaluation.

I was using Norton Ghost 14 and I'm hoping to ditch it and switch to Acronis permanently but I'm still evaluating it.

I am running Windows Vista Ultimate 32bit.

I used acronis to do an image backup of my laptop to an USB HD and then restore it. I then ran another backup of that which worked fine. (I did accidentally destory the original backup in this process but I don't think that's related. I think I just forgot to tell it to append the 2nd backup to the 1st so it created a new one and deleted the old one.)

I then scheduled a Differential backup to run every week. The backup should have run last night, but my laptop was turned off.

I turned it on today and it did not automaticly start running the backup. I opened Acronis and selected the backup task and clicked Start. The screen didn't change, so I right clicked and selected Refresh. The task Status then read Queued.

The task stayed Queued for long enough that I decided that it wasn't going to run. I tried Starting it again.

I tried deleting the task and recreating it, but that didn't work.

I found this forum post which sounded similiar to my problem: http://forum.acronis.com/forum/4625
I tried the solution suggested there. When I performed the steps, after I uninstalled the scheduler, the install command ruturned a message stating that the service was marked for uninstall so I rebooted and completed the steps starting with the install step. I recreated the task but it still wouldn't run.

So I am here posting this and hoping someone knows what is wrong.

0 Users found this helpful

I had this same problem (one problem among many, unfortunately) and found a workaround: after setting up the task, go back to the 3rd screen of the wizard and check the "run task immediately" checkbox (it is unchecked for you if you set any scheduling of any kind). You have to check this box last.

Then the task will run immediately and will run at the scheduled time.

This works for me every time (and fails every time I don't check the box).

Hello Thomas,

Thank you for using Acronis True Image

I would also recommend you update Acronis scheduler using the following KB article 

Then create new schedule tasks and let us know if the issue remains.