ATIH 2010 B7046 Boot-CD doesn't recognize Highpoint RocketRAID 2300 Controller
I use the Dutch Version of ATI Home 2010. I recently upgraded to the latest build 7046. I don't have PlusPack installed.
My mainboard is an Asus P5QL-E on which a Highpoint RocketRAID 2300 (PCI-Express x1) is installed. There, two WD1000FYPS 1TB-harddisks are configured as a RAID1 array. The array works without any problems. There are no hard disk drives installed on the built in Intel controller.
Recently I was wondering if the rescue-CD would work at all if I really needed it to do so. To find out, I booted the 7046 build of the CD. Unlike what I was used to, there was no screen where I could select the mode in which I wanted to start ATI. There were endless messages from Linux while booting up.
After a long time of waiting, an error message came up. I don't remember what exactly it said, but it was something about to many retries. Finally, ATI came on screen, but at the same time the internal PC-spreaker started to beep very loudly. I powered down the system immediately by pressing the power-switch for 4 seconds because I was afraid something bad will happen.
When I tried to boot Windows (I have Win7 32bit installed) again, an error telling Windows can't be started came up. I finally found out the MBR was broken, and I think this came from the Acronis Rescue-CD. After I fixed the MBR, Windows booted again and no further problems came up. As it seems, no data have been damaged. However, that a "Rescue-CD" causes a "desaster" (a "normal" user maybe doesn't know what to do at all in this situation) is not acceptable. At least an error message that no harddrives or no hard-drive controller has been detected should appear. I didn't do a single click / step inside the ATI rescue program, i.e. I hadn't to chance to do anything wrong in there.
I'm very sorry I can't give you any further details, and you will certainly understand I'm not planning to try it another time to see precisely this time what happens. All in all I plead for an (additional) WinPE-based version of the Boot-CD which should be to download directly from Acronis. Less driver problems, but at least I expect to have this problem fixed ASAP.

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Hello Ilya,
The boot-media you refer to is the one I actually had the issue with! I am an experienced user of Acronis products for about 10 years, knowing that it is always best to download the latest bootable media.
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Hello Matthias,
In you case we need some additional information to investigate the issue and to provide you with a solution.
Could you please do the following?
Collect Linux System Report;
Collect Windows System Information;
Submit a support request with the gathered data.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
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