Bad_Pool_Caller BSOD

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Posts: 1
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Each time I unplug a USB drive, I get a BSOD. I ran WhoCrashed to find out what's causing it and there seems to be a Try&Decide program running in the background from the trial version, even though I purchased the full version. How do I resolve this issue?

Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 10/16/2012 12:58:33 PM your computer crashed
This was likely caused by the following module: tdrpman.sys
Bugcheck code: 0xC2 (0x7, 0x110B, 0x30006, 0x8ECDA508)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\tdrpman.sys
product: Acronis Try&Decide
company: Acronis
description: Acronis Try&Decide Volume Filter Driver

On Tue 10/2/2012 9:01:16 PM your computer crashed
This was likely caused by the following module: tdrpman.sys
Bugcheck code: 0xC2 (0x7, 0x110B, 0x30017, 0x80F9E370)
Error: BAD_POOL_CALLER
file path: C:\Windows\system32\drivers\tdrpman.sys
product: Acronis Try&Decide
company: Acronis
description: Acronis Try&Decide Volume Filter Driver

Tue, 10/16/2012 - 13:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Hero
Posts: 87
Comments: 9259
mvp

DBS,

What version of Acronis True Image (ATI) are you running?

There is no program running in the background, but there is a driver that is loaded to support the T&D feature when needed.
It looks like the driver installation has been corrupted.

Uninstall ATI, run the cleanup utility found here http://kb.acronis.com/content/34876
Follow all instructions carefully. Do not let the utility reboot the computer before you complete the last 2 registry checks.

Wed, 10/17/2012 - 00:28
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