Can't uninstall 2011 True Image for 2012 upgrade

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 3

I purchased the 2012 upgrade but the installation of True Image 2012 said it couldn't uninstall 2011 True Image due to a configuration error. I tried to manually uninstall 2011 in program and features of Windows 7 and I received a similiar error. I did manage to uninstall the true image 2011 package addon but 2011 True Image itself still would not uninstall. If I run regedit and search and remove all entries for Acronis will that let me install 2012 or is there another way?

Wed, 12/28/2011 - 21:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 10

You should use the Cleanup Tool and then try if you now can install ATIH2012. If there are still leftovers that prevent the installation of a newer version, read these very helpful instructions by user Richard Virtue

Before you edit the registry, you should have some kind of... well - backup. ;)

Wed, 12/28/2011 - 21:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Comments: 3

The 2012 cleanup tool worked and removed 2011. I then was able to installe True Image 2012 and I just did a full partition backup. Thank You for your help.

Thu, 12/29/2011 - 00:37