Screenshot?
I am using True Image Home 2011.
I have my backup set to take a screenshot before backing up; however when I go into the recovery area, no screenshot "is available"
Any idea what is going on here?
And, what is the software suppose to take a screenshot OF?
thanks.

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Hello Harold,
Thank you for your post. I will certainly help you.
We are still working on it, I will update this thread when I have any information. You can also submit your feedback using this link.
Have you tried rebooting your computer as a workaround?
Please let me know if you need additional help.
Thank you.
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I too have this same problem with True Image Home 2011. Rebooting and recreating the backup configuration have not helped. I have been hoping that a fix would be supplied.
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I am very surprised that this issue has not been resolved in over two years, (in a total of three apparent upgrades) according to the dates posted here. I too cannot get screenshots. I just purchased the program within the past week or so. Something like this makes me a little nervous about my purchase, as you might appreciate. I have also tried all the suggestions provided to fix the problem. It seems to me that if you can't find a fix you might want to just remove that option from the program. I'm not trying to be insulting...it's certainly possible that there is something here that I simply don't understand.
Thank you,
Brian
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Hello all,
Thank you for the follow-ups.
I am sorry that there have not been any updates about this issue. Our Development team is still working on it. I will reply here as soon as I have any news.
Thank you.
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Brian Milam wrote:I am very surprised that this issue has not been resolved in over two years, (in a total of three apparent upgrades) according to the dates posted here. I too cannot get screenshots. I just purchased the program within the past week or so. Something like this makes me a little nervous about my purchase, as you might appreciate. I have also tried all the suggestions provided to fix the problem. It seems to me that if you can't find a fix you might want to just remove that option from the program. I'm not trying to be insulting...it's certainly possible that there is something here that I simply don't understand.
Thank you,
Brian
Brian,
I think you might have misinterpreted the dates in this thread. The original posting was about 6 months ago, not two years. If memory serves me correctly, the screenshot feature was introduced with True Image Home 2011.
Randy
Anton - thanks for the update. I, for one, will be watching for news of a fix.
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