upgrade offer question
I had true image 2013 on my computer but no longer have it. I received an offer today to upgrade to true image 2014, if I buy the upgrade will it work on my machine since 2013 is no longer installed on it?

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Thank you I will check but I believe I have the disc version so I should have that somewhere
I currently have the Trial version of 2014 True image. If I purchase the upgrade version do I have to uninstall the trial or just put the activation code in for the trial version.
Sorry to ask all these questions here but in the past I have not had good response from customer support. Just want to make sure I have all the answers before I put the money down for it.
Thanks
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Hello Steven,
you can activate an installed application in help menu, no uninstallation is required. By activation you will need two serial numbers:
- Acronis True Image 2014 Upgrade serial number;
- Acronis True Image Home previous version serial number (upgrade or full).
This article might be helpful in finding your serial number. Usually in box versions a serial number sticker is affixed to the back of White CD Sleeve.
Grover, thank you very much for helping!
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