True Image stops responding when I click on anything

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I do mean anything! it stopped opening up so I did a repair install. Now if I click on update or anything else it stops responding! I can't do anything with this program! It's totally buggy!

jeu 14/06/2012 - 13:08
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Hi Marvin,

This behavior can be difficult to diagnose over the internet.  A little background information might be helpful.

Did it ever work previously?

Anything you are aware of that changed?

Build number of Acronis installed?

Fresh install or upgrade?

Version of windows?

Error Messages seen or listed in Event Viewer?

Performing a repair install is fine.  If this an upgrade and you had a previous version installed, take a look at this Article.  While it might be unrelated, there is no way to know based on the limited information we have currently.

jeu 14/06/2012 - 18:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have experienced something similar. I was pretty patient with it, but the only way out was forcing it closed (Sysinternals Process Explorer). I think switching off searching for backups at startup has helped. Perhaps a system report would help?
BTW, out of 4 tries to generate a system report, I got to the dialog box with the save button only twice: Acronis crashed once and stopped responding once.

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101451-101365.zip 2.81 Mo
mer 20/06/2012 - 04:58