Cannot upgrade/update/convert to 3 PC licence
After buying a 1 PC licence for ATI2012 I released I needed it to run on another computer as well. The 1 PC licence costs £39.95 and the 3 PC licence costs £59.95, i.e. £20 extra. So I contacted Live Chat and was told I could not upgrade to a 3 PC licence but would have to buy a separate 1 PC licence which will obviously cost me twice as much.
This seems to be a rather harsh policy or have I misunderstood something?
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Thanks for the quick response. I thought I must have misunderstood the Live Chat person. I would like to refund the standard licence and buy the Family Pack instead. How do I go about doing this?
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Hi Mike,
Thank you for replying.
I will contact you via a private message in a few minutes because it involves sending you some personal information, we will get this sorted.
Thank you.
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Hi there, If possible I would like to do exactly the same thing
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Hello Ben,
Thank you for posting.
I will contact you shortly via a private message to arrange the details.
Please let me know if you have additional questions.
Thank you.
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