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Reinstallation problem

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Can you help?  I have a problem reinstalling TIHome2012
I've been running the trial version of TIHome2012 on my PC. Formerly I ran a paid for TI2011 on the PC.
On 27 Oct 2011 I purchased aAcronis True Image Home 2012 Peer Upgrade 1 upgrade + 1 full version.

Although it worked fine for several months it has ceased working. Attached are logs of problems encountered during attempts to install and uninstall the program.
Suggestions much appreciated.

Fichier attaché Taille
acronistrueimage.msi2_.txt 1.93 Mo
acronis_msi_error.txt 273.56 Ko
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Welcome,
Your logs indiicate multiple installed versions, both older and newer as well as a trial version with one or more of these installed using a different language. Looks like this is keeping the product from installing itself correctly.

I would suggest that you use the acronis clean up utility for each version you have or had installed, then install the latest version of 2012 currently 7133. It's important that you follow all instructions for each clean tool during this process. I would also suggest making a full back up of your system before making these changes.

2011_ http://kb.acronis.com/content/14871
2012_ http://kb.acronis.com/content/24545