Can't find DVD Burner
I ran into problems with my 1st attempt at backup using Acronis True
Image Home 2010.
Setup: I have Vista Ultimate on a Dell Optiplex 755 (Core Duo 2.33).
Software is on C:, user files on D:, and D:\Cedric is set as the
Documents folder, containing about 20 GB, in 300+ folders. I have a Benq
DW 1650 DVD DL burner in a 3.5” External Box, connected to the Optiplex
by a USB connection, and reporting as E:. This burner was bought for an
old machine with IDE connections, the Optiplex only has SATA, so the
burner won’t mount internally.
Task: I attempted to backup the D:\Cedric tree. Acronis failed to create
a backup to the DVD +R DL RWs in this burner, showing Error code:
0x00040003, but I might have had a faulty USB cable for this 1st attempt.
On the next attempt Acronis initially gave a successful burn message
after only about a minute of burning - asking if I wanted to burn another disk, but
an Error message also appeared in the screen bottom right, and Acronis
then reported "failed to backup file or folder xxxxxxx" and every time I
clicked ignore the next file appeared in this message. The log file is
attached.
I have previously tested this USB setup by burning 500MB to a blank CD,
Acronis has managed to do a backup to a hard disk in this External box,
and I have since burnt 900MB to a DVD -R by using Windows Explorer to
drag a directory tree to E:.
It has been suggested that "Acronis is likely using its own burning drivers, and not the ones Windows is using, so it's not seeing the drive as being a burner". Is this correct, and if so how do I show acronis the DVD burner?
