Vault is unavailable

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have two vaults that will not backup because "the vault is unavailiable" both vaults are on a single drive (the same one). the drive comes up in windows explorer and is navigable. I tried clicking the "explore" button per this article http://kb.acronis.com/content/16049#abr11 but it is grayed out on both vaults. any ideas?

jeu 13/09/2012 - 00:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Are they personal or centralized, managed or unmanaged? What is exact location to the vault thjat you can see on their pages?

jeu 13/09/2012 - 03:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I guess I know the reason. It is de-synchronization between the definition of vaults in SQL database and on the disk. If the vaults are created on Storage Node you may try to re-add Storage Node to Management Server. If your vaults are created on share without Storage Node (this is what unmanaged vault is), you may try to delete the vaults and create them anew with the same names. Just to be sure you'd better update your backup plans backing up to those vaults after this re-creation. Alternatively, if you want an easier solution, I may try to create a script that will do everything for you with less pain - what option do you prefer?

jeu 13/09/2012 - 19:31
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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okay in that case my vaults are managed then. is there any way to copy over the backups that are currently in the vaults?

jeu 13/09/2012 - 21:58
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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If your vaults are managed, just re-add (remove and add) Storage Node to Management Server.

ven 14/09/2012 - 07:53
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