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Restore "Cannot find volume 1"

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I have had a problem similar to one previously posted in December 2010, 16708: Another problem with "Cannot find volume 1." That problem did not reach a satisfactory resolution.

I had a hard drive failure, and after replacing the drive I attempted to restore from a disk image stored on a USB backup drive. I used a recovery disk made with TIH 2011, and when I attempted to restore the newest of 3 disk images I had on the backup drive I got the message "Cannot find volume 1." That image then disappeared from the list of available backup images. I went to the next newest image, with the same result.

At that point I realized that the disk images were created with TIH 2012, and the recovery disk was made with TIH 2011. Thinking that this might be part of the problem, I tried my original backup image made with TIH 2011. That one would not work either.

Is there something I am doing wrong?

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I'm not sure you are doing anything wrong, but when you are booted to the recovery disk (Acronis Rescue Media), instead of just picking a file from the list, browse to the location of the file, and then try validating the file first. If validation succeeds, try the restore, if validation fails, you more than likely will not be able to restore the file. I have seen the bootable Rescue Media show a list of backup files to choose from, but they were not actually pointing to the physical file I wanted to restore, and I received the same message as you (cannot find volume 1). Browsing to the file manually worked for me in this instance.

James

I have observed that problem with the recovery CD. My assumption is that the disk somehow scan the system disk for the ATI database, but when you select the archive, ATI on the recovery CD cannot find the disk because the drive letters are different in Linux.

The thing to know is that you should always start a restore from the "home" tab of the recovery. This will force you to browse for the backup file (remember, as you navigate, that the drive letters are probably different from Windows).

Thanks, James. I think you hit the nail on the head. I did appear to have phantom backup files showing in TIH. I had earlier found them by browsing, but had an issue and had to start over. When I came back to that screen was when I started having the problem. Apparently there was a problem with the connection with the USB drive where the backups are stored. When I unplugged and reconnected the USB connection, I was able to solve that problem.

I completed the restore, but unfortunately I am now getting "Bootmgr file is missing" when attempting to boot from the restored drive. I was sure to check the box to also restore the MBR when doing the restore. I don't know what went wrong. I had this problem once before and after much help from Dell Tech Support had to reload the hard drive. A Windows restore operation said there was no problem. I guess reloading the system is where I'm heading again.

Thanks for your help.

Lanier

Lanier,

You didn't specify what version of Windows you are running. If you are running Windows 7, and have a Windows installation disk or a Windows System Repair disk, you can boot to it and use the Windows Startup Reapir feature, and that may correct your "bootmgr file is missing" error.

Here is a link to using it: http://www.sevenforums.com/tutorials/668-system-recovery-options.html

James

James,
It is Win 7, and I have an installation disk. I have tried running the repair. This time it said there was an issue that needed repair, so I ran repair, but it still told me that there is no bootmgr file.

Thanks,
Lanier

Lanier,

The Startup Repair does not always work.
I have found that you may have to run it more than once to correct the problem.
In addition, you can use a command line utility to help troubleshoot and correct boot issues in Windows 7.
See: http://support.microsoft.com/kb/927392

James

OK James, that did it. I decided that the restored system did not look right, and there were some things missing, plus it would not do a Windows update, so I wiped that drive clean then I moved back one more backup (I did not do an adequate job of labeling the backups, and the first one I used was apparently a backup of the other drive, which is also bootable). The second try got me the one I needed, but still had the bootmgr issue. I had to do 2 repairs, as you suggested, and that was the charm. Now I have a working system again with all my files back.

The only minor problem now is that when I boot the system, it makes me choose between two operating systems, one of which is the good one. Any idea how to make that choice permanent? I guess one way would be to change the second disk from a primary to a logical volume.

Super job, James! Many thanks.

Lanier

Open "msconfig" and select the "boot" tab. You can delete the extra Windows entry.

Thanks, James. That worked, and was easier. Plus msconfig identified the two competing OSs better than the Windows boot screen.

Again, thanks much.

Lanier