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Acronis 2012 Update 2.1 build 7133- stucking caluclating when back up is created

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Hi,
Seems like a bug- i googled a bit and others have seen this but nothing in those threads looks like what i am seeing

Windows 7

I have the OS and data on separate partitions- OS backed up fine

For the data partition, I gte a quick 20 min time then it goes to calculating for over 8 hours.

One interesting note is I removed all the old backups and scheudles because i wanted to encrypt the backup.

For the OS partition, it says the version is 9/24/2011- which is wrong because I just did it.

Should I completely uninstall?

Edited- yes i rebooted (multiple times)

0 Users found this helpful

Bob,

Yes, move the tib files you want to keep to another directory on the same disk, export your backup settings, uninstall, reboot, reinstall, import your backup settings. ATI will start new chains.