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Acronis True Image 2013 install fails

Thread needs solution

the install fails reporting "Installation has failed. Fatal error during installation"

Does anyone know how to troubeshoot?

0 Users found this helpful

More detail is required, such as OS, whether you upgraded OS, whether you had a previous version of ATI installed, etc.

When posts are so inadequate in information, we cannot help.

Chip,

As Tuttle has mentioned, we need to know.

1. What OS you are using.

2. Whether you have had a previous version of True Image or Disk Wizard installed previously.

3. Any other Acronis product installed.

4. What type of PC, a no name or a brand name one, and model if a brand name one.

Attaching the installer log file here after removing any email and serial number entries would be helpful - it will be in your 'user\temp' folder if using Vista or W7.