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Acronis TIH 2012 woll not de-isntall

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I just updated to the Version 2013 and before install have to de-iinstall the previous version.
I have started the de-install, but the program ist stuck and nothing happens anymore.
PC with 8GB RAM, WIN7, all updates installed.
has anyone an idea what to do ?
Thanks for inputs...Francois

0 Users found this helpful

it seems that the Acronis True Image ASZ update ist active and waitning on somehting ?