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Acronis Loader freezes on SSD Primary clone reboot

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Bought the full version today. Cost more in A$ than US$. Must be using the exchange rate from 3 years ago.

Trying to clone old SSD (primary Drive with OS) to new SSD. Acronis Loader freezes on reboot to complete clone process. Have disconnected all other HD.

Please help or provide refund.
Thank you

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Ideally, put the new disk at the same spot as the old dis. Boot the computer on the recovery CD. Do the clone. Shutdown the computer. Remove the old disk. DO NOT reboot with both disks in the systems after the clone. After the computer has booted successfully from the clone, then, you can put the old disk back in if you want.