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Unable to exclude files from files backup

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I've run into a problem with files backup. Once I created a file backup, there is no way to change what files I want to backup, even if the backup has not run yet. Say I want to backup d:/files, but want to exclude d:/files/music. If I selected D:/files, but then excluded d:/files/music, it is still included in the backup. And it does not matter if I uncheck a tickbox next to music folder, it'll still be backed up. AGGGRRRHHHH!! very annoying. Takes a lot of effort to set the backup right, because I need to delete the backup settings and start again if I missed something I don't want to backup.

Is there anything that can be done with that? Or I need to find different backup tool, as True Image gets on my nerve. I spend far too much time fiddling with this, instead of working.
I almost regret buying licences for all my machines.

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You can add file exclusions with wildcard name, e.g. *.mp3 to exclude all mp3 files from backup.

Paths can be excluded, but you must use the correct path format.
d:/files/music would not work, as that is not a valid Windows path.

Try excluding this path:

d:\files\music

That would work for a disk or partition backup. I don't use ATI for file backups so cannot confirm, but you should at least try that because the format you used is invalid in any Windows program.

Perhaps this from the help file might be of interest.
http://www.acronis.com/support/documentation/ATIH2013/index.html#3488.h…

dev-anon, thanks for pointing that out. I was unaware of this bug.

dev-anon, that is the exact problem I'm facing. I hope it'll get fixed soon - very basic, but very annoying problem. Thanks for the confirmation that is a known bug.

Tuttle, sorry to be vague in the description, but file exclusion by extension/filename is not what I was after.

trailmax wrote:

Tuttle, sorry to be vague in the description, but file exclusion by extension/filename is not what I was after.

No problem, I understood you. I offered extension exclusion as an alternative, as it works well for me excluding my music.

But, your path exclusion was never going to work even if there weren't an ATI bug, as your syntax wan't even a valid Windows path.