Aller au contenu principal

Acronis True Image Echo Workstation license key not valid for upgrade to True Image 2013?

Thread needs solution

I Own Acronis True Image Echo Workstation and wanted to upgrade to True Image 2013 but upgrade program will not accept my old license key for the Old Image Echo Workstation as a valid key. Am I doing some thing wrong?

0 Users found this helpful

I think Acronis assume upgrades as like for like, that is Echo being a corporate product they expect you to upgrade to ABR11.5. i think the best thing for you to do is to contact Acronis Sales and see what they can do for you.

How do i Request a REFUND then since there seems to be no way to contact them for support?

Laurence,

What happens when you try to use the support page?

Never mind; i just purchased a pay per incident support ticket. Seems kind of odd that I would have to pay just to have a purchasing support problem taken care of.