Restore does not work
Hello.
I bought and installed TI 2013 some weeks ago and set a plan for full image backup of my boot drive C onto an external drive every week.
Today I needed the backup for the first time to restore the complete drive C, so I booted from the DVD and looked for the backup files. There were four of them, one full backup and three incremental.
I clicked on the newest one, chose C as destination and waited. Everything seemed to be ok, apart from that the program showed me that it needed only 8 minutes for the restoration of 30+ GB.
The time counted down, and when it reached zero I got a message that there was a read error on sector xxx. I retried this twice but got the error every time the counter was at zero. I gave up at last and realized that the partition had been erased but not restored.
So I copied the complete backup - 90+ GB - onto the data partition of my SSD drive without any problems. I started the restore again with the copied files and have a guess: the same error at time zero!
I then deleted the last backup file and tried to restore from the remaining files - same error at time zero.
As last attempt I deleted all incremental files and only used the three weeks old full backup file.
And guess what? The same error occured when the time counted to zero.
I have lost my faith in TI 2013 and I cannot be sure that the same will not happen with my main computer when I need the backup. I have to look for another backup solution that works.
Before I bought TI 2013 I read the reviews on Amazon. Nearly everybody there warned of using the software because of the same problems that I now have. Now I know that they are right.
Regards
Thomas
| Fichier attaché | Taille |
|---|---|
| fehler_ti_2013.jpg | 3.3 Mo |
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P.S. Comments about how ATI is no good because a particular user encountered a problem are rather tiresome. Often we find that the problem turns out to be disk errors or hardware issues or some other problem. Technical issues crop up when using computers, and encountering one doesn't necessarily mean it's the fault of ATI.
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