Aller au contenu principal

windows 8 hard drive image.

Thread needs solution

Hi there, I downloaded Acronis True Image 2013 (Trial) to see if it's possible to make an image of the whole disk of my Lenovo Ideapad Z500 hard drive.
If I run Acronis from the OS I can select the disk and make the image, but if I run acronis from my USB pen drive made with Acronis specific tool I can't see any partition of my drive.
The drive has many partition, some hidden (with no letter) and some other visible (with letter). Can anyone help me?
bye.

0 Users found this helpful

There are issues with the current build (2013 build 6514) Rescue Media, (as well as Acronis Startup Recovery Manager). GPT disks (probably what you have in the Lenovo) are not displayed/found while booted to the Rescue Media. This would make bootable Rescue Media restore/recovery impossible to do.

You should open a support ticket with Acronis Customer Support to get help with this problem: http://www.acronis.com/support/contact-us.html