Aller au contenu principal

true image 10 failes after I uninstalled true image 13 and reinstalled vers.10

Thread needs solution

Error signature

AppName:trueimagehomeservice.exe Appver.: 16.0.0.6514 ModName......

Modver.:......... Offset: 000046b4

0 Users found this helpful

True image 10 failes when I click the proceed button after I removed version 13 and reinstalled ver 10 (all legal copies)

Fichier attaché Taille
130673-107656.jpg 1.62 Mo

Your errors seem to be a result of an incomplete removal of 2013. The version number of the offending file (16.0.0.6514 ) is from the 2013 build 6514 version of True Image.

I would suggest you try and remove version 10 (?) using the normal Add/Remove programs in Windows, the download and run the 2013 cleanup utility located here: http://kb.acronis.com/content/34876. After running the 2013 cleanup utility, install your version 10 (?) again.