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True Image 10

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I have used this for some time, previously using version 9. Using version 10 I tried to copy an NT hard disk but got the message that I need the network version of Acronis. This used to work fine with version 9 home edition so the question is, is there a way I can copy an NT disk using version 10 home?

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What do you mean by "copy an NT hard disk"?

I mean take a backup of a hard drive with NT4 operating system on it. What I need to do is take a backup then restore it to a blank disk thus making a copy or a clone of the original. As I say this worked fine on version 9 but does not work on version 10. If upgrading to say 2013 would fix it then I would probably do it but before I spend money on an upgrade I was just trying to see whether anyone could help with the problem and tell me if an upgrade would do the trick or whether something was changed in version 10 and that change remains in place for subsequent versions.

You must clarify "does not work". We can't help you with such inadequate information. Provide detail of what you did, what happened, exact quote of any error messages, etc.

Try making the backup from the ATI bootable Rescue Media, and use the same environment to restore to the new disk. We always recommend to do restores from the ATI bootable Rescue Media rather than from within Windows.

Thanks tuttle for your voluntary help.

As i mentioned in my first post it won't recover the disk image because it says i need the network version of Acronis. The actual message says - "The partition from the selected backup cannot be recovered because it contains a server operating system". It goes on to say that I need to purchase the server version of the software. As I said, this works fine in version 9 so why the change in v10? The disk I am trying to copy is actually from a phone system and is not from a server as such although I suppose as it is using NT4 it is probably seen that way by Acronis. any ideas?

What file system is the disk formatted with?

And, did you try the ATI bootable Rescue Media as I suggested in my previous post.

It was probably done to force users to Workstation/Echo instead of the Home version on those systems. Those versions are all many years old and are no longer supported (I assume you actually mean version 9 & 10 and not 2009 & 2010).

Since TI 9 worked before is there a reason you're not using it now?

I'm not sure about the file system. The disk is from a phone system running NT4. Because Acronis didn't work I tried downloading Paragon backup and recovery 2013 which is free. After I had taken a backup image it showed the file system as NTFS but I wasn't sure whether that was correct or whether it was imposed by the backup. The disk didn't work after I recovered it to another disk so that might be the case.

I'm not sure how I would use the bootable rescue disks in this situation. As I mentioned above, although I don't I mentioned it before, this hard drive is for a phone system so a bootable rescue disk wouldn't work - there is nowhere to insert a CD and it wouldn't boot from a memory stick.

What I am looking for a an exact image of a disk to copy to a blank disk so the new disk is an exact clone of the original. I have used this before on none NT4 disks and it works really well but it won't work with NT4.

By the way I noticed another posting from Mudcrab and realised I hadn't made it clear which version of True Image I am using. it is 2010 not version 10. I didn't realise they were different. NT4 can be backed up and recovered fine on the 2009 version.

Hi Mudcrab, thanks for your thoughts. I hadn't made it clear which version I am using. It is 2010 not version 10, I didn't realise they were different. NT4 can be backed up and recovered fine on the 2009 version but not on 2010.