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FATAL ERROR Notice at the end of installation

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OK, I 'll try this one more time -- I just attempted to send a description of my problem with this evening's installion of ATIH2013 but, it too failed -- some problem in getting through -- the "error message" said to "try again, and if it happens again, contact the Administrator"!!

In brief, at the very end of my installation procedure I received a FATAL error and was advised to save the error log and contact Technical Support. Sending the log also resulted in an error ("HTTP error 0 /upload/js"!!!

So, how should I proceed to accomplish a successful installation?? (Note: the Knowledge Base Link only told me "there is no information on this issue at this time" !!) Thank you.

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Are you updating from a previous build, upgrading from a previous version or is this a first time install?