Problem with activation!
Hi,
I bought the full version Acronis true image in October 2012 less than one year . I used no more than 4 or 5 times when I Upgraded my Computer in December 2012 and few times after and yesterday when I changed my Hdd to a new SSD drive. I re-installed True image on my new hard drive it didn't accept my S/N and I had this message "Too many Activation"!!!.
I did not give my S/N to anyone and my machine was not hacked.
Could you tell me how to solve this problem and How to contact the costumer services if my support program is expired!
Best regards,
K L
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Hi,
Thank you very much for your help but I already Installed a new system on my hard Drive. I can not rollback.
What to do in this case ?
Thank you very much.
Best Regards,
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On the new PC, follow through the "Too many Activations" prompts and deactivate it (I forget what the actual command it, something like deactivate or disable). After it's deactivated, you'll be able to activate it by entering the licence key.
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