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Does Acronis restore everything ,?.

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Hi folks,
My first post,i was having problems with my sky email since they became part of yahoo,i just could not get to the bottom of it, I wanted to retrieve some emails that had disappeared somehow,i
thought I would use my latest Acronis backup to take me back,(24th June)and start again,everything seemed to be fine until I checked my
email,alas, the previous setup was still there,Acronis had not changed
the account,is this correct? or did I not set Acronis up correctly?,
I should be very grateful for any advice on the problem,
many thanks Thomas.

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If you backup everything, by creating a full disk mode backup, then yes that can restore everything. It really depends what you backup and what you restore, as many users don't backup everything.

Thanks tuttle,much appreciated,i will try the full disk mode,have I lost my emails,or, is there still a way to retrieve them? i have been using Acronis backup for quite awhile,version 8 i think,i just backed up the c drive twice each month,always had 2 copies to hand, i am not really up on the technical side of it,so again any further assistance regarding my emails would be very helpful,thanks again.

If your mail was stored on C:, and you restored C:, then whatever you had when you created the backup would have been restored. True Image doesn't selectively filter out files unless you specified them not to be included.

Is all your mail missing, or just some mail?

When sky customers were informed that it was merging their email with yahoo a few months ago, I had forgotten all about it until last week when I logged into my sky email,i was informed that the merger was now running,i went into my email and was informed that my account was cancelled,i tried all I knew to get it back,no luck,but emails were stiil arriving on my ipad,i could still send but not receive,then I remembered my acronis backup and thought I would run it,when I went back the email utility was exactly the same as before I did the backup,it had not touched it,i did see some other changes,so I knew I had used the backup,

thomas robbins wrote:
then I remembered my acronis backup and thought I would run it,when I went back the email utility was exactly the same as before I did the backup,it had not touched it,i did see some other changes,so I knew I had used the backup,

Your post is confusing. Creating a backup does not change anything on the source. So, when you "did the backup" it would create a .tib backup file but wouldn't change things on the source drive.

That is what I thought,all I can say is,when I restored the backup I had. that is what happened,i have another backup I can try so I will give it a go, I will also run my protection software to see if a nasty has got in,although I run it often.

You're still confusing me. Please outline, in point form or list form, the sequence of events. In your previous post I thought you wondered why your source was unchanged after creating a backup, but now you're asking about it after restoring a backup. Those are two very different operations.

If Sky or Yahoo cancelled your mail account, then that's on their end. Restoring a backup would return your PC's settings to what they were at the time the backup was created, but that wouldn't alter what your mail provider had done. I think you're trying to restore something that is not possible, as it's on a provider's mail server and was not on your local PC.

Really sorry for the confusion,when the email stopped working I thought it had stopped entirely,but what seems to have happened was,there was some sort of fault on it, we were asked to change the password to see if that cured it,as it is at the moment I can receive sky mail on other accounts, as well as my ipad,so its working upto a fashion,on the Acronis front I said earlier that the email had not reverted to to the 24th July backup,i went into the settings again and found I was on the single backup,so I have changed it to custom mode and checked the full option,so I will try it tomorrow,and let you know,thanks for sticking with it tuttle I appreciate it.

You're welcome.

A tip for future posts: Please use proper sentence structure. Posting one long unbroken sentence, in one solid paragraph block, is difficult to read and confusing. And, I think it's part of the reason why your statements are confusing, as you're thinking and writing in stream of consciousness rather than properly composing and editing.

Use short, clear sentences or bullet points, and break text up into smaller blocks. If we can't read it, we can't help.

Hi again,
Checked the settings on my Acronis 2011 and found that it was set to incremental,i have never changed anything as I trusted the default settings, i already had a recent backup so i selected the full backup to try it,

when it had completed i found it was nearly two GB more than the other one, so maybe the original only made a partial copy,

i will check both copies and compare them, then, i intend to study the instructions as this software is invaluable, thanks again for your help tuttle, (oh changed my forum name).

Check out the many user guides and tutorials in the left margin of this forum, particularly Getting Started and Grover's True Image Guides which are illustrated with step-by-step screenshots.

29618: Grover's new backup and restore guides http://forum.acronis.com/forum/29618

You could have changed your forum name without creating a brand new account.

Thanks for your help, I will study them,by the way,that is all that I did with my forum name.