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Question regarding first purchase of Acronis True Image and Plus Pack

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I want a relative to purchase Acronis True Image w/Plus Pack but if I've read some of the requirements correctly, they can't purchase the Plus Pack IF they don't have a previous version w/license/serial number? How do they order without a previous version's numbers?

Thank you.

gmalcom

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Hello gmalcom,

welcome to Acronis Forum!

I will be glad to answer your question.

It all depends on license type you want to purchase.

If you are purchasing a full license you do not need anything else, but if you are going to purchase upgrade licenses, please keep in mind that while installation you will need to enter a serial number from a previous version of Acronis True Image Home (upgrade or full). 

For more information please refer to this article.

Let me know if you have any additional questions.

Thank you.