Problem with Startup Recovery Manager
I'm running the full version of ATI 2014 on a DELL xps8500 with Windows 8.1 and DELL BIOS A12 (A12 is the latest BIOS, same problem with BIOS A9). If I activate Startup Recovery Manager and restart the computer, I see the "Press F11" screen before Windows comes up. (This is the way it should work). After Windows comes up, I restart the computer again. Now the computer boots up straight to Windows. It no longer shows the "Press F11" screen. In summary, the problem is that Startup Recovery Manager only works for one restart, so it needs to be re-activated after every restart.
Anyone having this problem?
Acronis program support has not been very helpful.
(Startup Recovery Manager is under Tools and utilities, Protection tools)
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Bob, thank you for your comment. However, there are two facts that are not consistent with your suggestion.
1. It runs (displays 'press F11') on the first restart, in the absence of a failure.
2. When SRM is active and you try to turn it on it asks you if you want to deactivate it. If it is not on it asks you if
you want to activate it. This (the last statement) is what you get if you try activating it after a restart.
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Manuel,
The behavior you are seeing is not the one expected. You shouldn't have to reactivate ASRM.
Do you have a UEFI/GPT boot disk? I don't believe this issue is related to the OS...
Note that I recommend against using ASRM. Not good to mess up with the boot records. In addition, ASRM will be useful if/when your disk gets corrupted or dies completely. Make sure you have a working recovery CD at any rate!
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Pat, this is the first comment (I had many from Acronis support group) that makes any sense. Thank you.
Yes, I have an Acronis boot disk and it works fine. I think it will be good for Acronis to do a better write up on ASRM.
Explain better its purpose and operation. Again thank you.
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