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Connecting networkdrive from boot-media weird behaviour

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Hello,

I'm trying out the True Image 2014 Trial.
I created a backup and set it to be saved on my server - lets call it "a" - on a share called "b".
The backup was created from the Software running on Windows.
Then I tried out recovering the backup on a virtual machine using the bootmedia (which is very important for me that this will be working).

I did the following:

- Boot from CD
- Selected "Recovery"
- Clicked on the button to choose the backup image
- Then I entered the path to the server "\\a\" - as soon as i entered this i was asked to enter login credentials, which i entered correctly.
- I clicked on "OK" and it was said that the connection was successfully established.
- Then I was able to see ALL the shares on the server which i could choose from (so the system actally was able to connect, prooving it by showing me these)
- Then I selected the share where the backup is stored on, again getting asked for credentials.
- I entered the same credentials correctly but always just with the result "Could not connect, check username and password"

So thats the problem.

I tried this several times, always behaving the same way.

If someone could help me with this, that would be awesome.

Greetings,

Tom Rieck

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What version OS are you running on the server? This sounds like an Admin account issue.

The Server is a Windows 2008 R2 Server with all current updates applied.

The user i'm accessing it through the share has ntfs full-access to all the files and folders on the share. Also the share itself has the user configured to have full-access. I'm not sure how to differentiate between these - you know you can set up the ntfs rights and also have a setting for rights on the share-settings window - so its just like that both have the user's rights set to full-access.

Are you running the server under a domain? Are you using Hyper V? I do not think your problem is a file system access problem but rather a security issue with Windows itself. It sounds to me like you are using the servers admin account user and password to log onto the server and this allows you to view the server contents. If you are setup as a domain then you need to I would think you need to provide your domain administrator user/password to gain access to files/folders. At the very least your virtual machine needs to be able to log on as an administrator to have access. Have you set up an admin account for the virtual machine on the server? You could disable the admin account on the server and gain access to anything on that machine but you probably do not want to do that I suspect.

Have you tried researching server 2008r2 password policies and VM password policies to see if you could figure out what is required when accessing files/folders on the server when accessed by VM? If your server is not on a domain but is setup as part of a group then a group policy setup for any connections within that group should provide access.