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Windows 8.1 Acronis True Image 2014 Freezes Windows during back up

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I have exhausted all possible hardware issues. Windows 8.1 freezes during Acronis backup. I have 2013 version installed on another computer and have had no issues.

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I have the same issues with True Image 2014 on Windows 8.1. It works great on Windows 8.0 but just will "not" work in Windows 8.1 environment.

Have either of you looked at Windows event viewer to attempt to determine what happens when the freeze occurs?

same is happening on Windows 8.1, my first back up went fine, but the second back of just email, is stuck at 43% for over 45min now.. is this something that happens for large files ?? my email back up is quite large, the time has changed from 1h 45 to 2 hr and now to 2hr 22.. so something is happening .. I am newbie with this program and not sure if this normal

now after letting it run...it finally gives me the command ... access to the specified file is denied F\mybackups\email back up\email back up_full_b1_s1_v2.tib and then it say retry or browse or a new spot, but it doesn't give access to my Fdrive.. any idea of how to store this on my Seagate 250G external hard drive(the Fdrive)

James

This sounds like it could possibly be a permissions issue. Please visit the provided link for 3 methods of possible resolution.

Same would apply for anyone running Windows 8, 8.1 with access denied issues.

http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/no-a…