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Nonstop reporting unsupported drive

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So I have two externals, same make and model etc. Nonstop says it's not a compatible drive.
Turn the drive off then back on... It works...

Sometimes it just changes to saying not supported...

Ideas?

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Not sure about this one. Intermittent issues would point to some data issue on the disk. Remedies would include scanning the disk for defects using either chkdsk /r, or the disk manufacturer utilities.