Constant corrupt backups within Windows... perfectly fine using bootable meida
Ok, I'm having a very frustrating problem. First the details. I'm running Windows 8.1. I'm backing up 3 drives... my system drive (ssd) my data drive an enterprise class HDD and a third drive also an enterprise class HDD. These are all backing up to a 4th enterprise class HDD. All backups are incremental with validating on completion. All backup jobs are failing and the logs all indicate "The archive is corrupted (0x70020). I've tested all drives with manf. tools. All SMART and self drive tests pass. Memtest for 24 hour with no errors. I've backed up to internal drive, external drive, network drive and ISCSI targets. All backups fail with the same error. When I use the bootable media and create a backup and store it to one of the aforementioned destinations all is well and achieve validates just fine (from bootable media and from within windows). The product is essentially useless to me at the moment as every single backup it takes from within windows is unusable in a drive recovery scenario. I'm running the most current version of Acronis and all Windows updates have been applied. If it matters my system specs are as follows: Intel Core i7-4930k, 32gb RAM, Win 8.1 x64. I'd be really open to any and all suggestions to get this to do what it is supposed to do. I can provide whatever other information will be useful in resolving this issue.
As stated in OP, I've already run test on both memory and HDD/SSD. I also verified file integrity with moving files between drives. Also verified that I only have this problem when backups are created within Windows. When using bootable Acronis disc there are no problem. Hardware related issue would be persistent regardless of whether I am in a Windows environment or a PE environment.
Michael,
Does backup validates when it is not run right after the backup completion? What I mean is, can you complete the backup in Windows without validation, and then validate the backup separately in Windows?
If yes, you could schedule a validation task separately from the backup task. Technically, it is not necessary to validate each backup. You could validate your backup from time to time.
It is possible that you have a hardware related issue with your machine. You do not state if this is a new machine or older machine recently upgraded to Win 8.1. You might verify that your mobo chipset drivers are up to date.
All drivers are up to date. System is about 1 year old. I've already tested everything that can be test and again hardware problems would be present BOTH within Windows and outside of Windows. The issue only happens with backups taken within Windows. With further testing it also appears that the issue happens much more frequently with incremental backups. They are good for several days and then corrupt. If I delete job and rebuild and start from scratch they are good again for several days and then start corrupting again. However I've setup separate jobs to take full backups daily and while the incremental corrupt the fulls are good (same source... same destination). I'm not sold on the phantom hardware issue as this system is rock solid in every other aspect of its use except for the backups. Trust me when I say this system is heavily used... if there were hardware issues they would be popping up in other areas and not just backups. I tested many trial of other imaging systems and this is only happening with Acronis.
Do you get any other or more than just a "corrupt" error message? If so, please post entire error message received.
No other errors except the one referenced in my OP. Backup completes fine... fails on validation. I can still mount and browse the archives to restore individual files but attempting to restore a drive using the bootable recovery disk is impossible as it fails during restore indicating corrupt archive.
Well the error 0x70020 indicates that TI is having trouble reading your disks. Sometimes memory related, sometimes disk errors. I note that you have run memtest and mfg tools on drives so that would appear to take those out of the equation. You might try running chkdsk /r against all partitions on all disks including the hidden partitions and see if that helps. At this point you probably have nothing to loose in doing so and you just never know, might actually resolve the issue.
In my first post, I advised that you run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
I know you said you ran other tests. I specifically want you to do the chkdsk tests on every partition, which is why I posted it.
I wanted to check back in and let everyone know my results. Was a bit busy with work the last few weeks but was able to put in several days of testing on my setup. After replacing all SATA cables and verifying all HDD's were without error I downloaded and ran a newer version of memtest and started seeing errors. While each stick tested fine individually when I had them setup in quad channel there appeared to be errors on one of the sticks. Tried moving the sticks around but always got errors when all 4 sticks were present. Grabbed my mobo manual and populated three slots in a triple channel setup and errors went away. Ran several memtest for 24 hour periods using single core and all cores as well as rotating cores and now see no errors at all. I have had a full week of backups completing without validation errors. I was confident I did not have a hardware issue but am now eating crow so to speak. I just wanted to follow up on this in case anyone else finds themselves in a situation like I did.
I was confident I did not have a hardware issue but am now eating crow so to speak.
I've seen this often. Forum helper recommends the user perform hardware tests. User insists that hardware is perfect, that the software is the problem.
Thank you for posting your findings and results. That might help some users to listen when hardware tests are recommended, but I doubt it. ;)
I'm glad it's all working for you now.