Acronis does not detect SCSI tape drive

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I would like some assistance with a SCSI Tape drive "Dell Powevault 124T" not detected in Acronis. We’ve currently running Acronis Backup & Recovery 10 on Windows 2008 R2 64-bit. The tape drive is available in Windows Device manager but I don’t have the Tape Management option in Acronis.

I verified there's no Removable Storage service running and no Backup Excec.

jeu 29/05/2014 - 13:01
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2008 R2 has no RSM service and because of this there is a limitation - https://kb.acronis.com/content/4108 - if you need to use it on the Storage Node.

mar 03/06/2014 - 08:16
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Thank you for the feedback. Can I use a storage node in any later version of Acronis?

mar 03/06/2014 - 06:57
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Starting from version 11, it's possible to use tape libraries with Storage Node without RSM service. If you need use an agent of version 10 with it - it's possible, but Management Server and Management Console must be upgraded too. They can't be installed on the same machine with old version.

mar 03/06/2014 - 08:21