Recovery from older full backups
I have created three full scheduled backup settings that backup my disk to a USB drive (Mondays, Fridays, and every first Wednesday of the month). All run as scheduled and report success. However, when I look at the Acronis information window (attached .jpg file), only the most recent one is available to recover from, and the other two show "not backed up yet." I want the option to be able to recover from any one of the three. How can I do this?
Thanks for your quick reply. Acronis acts as if each backup was successful until it runs the next one, then seems to decide the early ones were never done. These are full backups, not incremental (Acronis failed repeatedly with those trying to access a disk that I didn't want included in my backup, so I just gave up on that).
Screenshot A shows Acronis control panel after Full Monday backup, indicating success (but Full Friday and Full Monthly backups "not backed up yet")
Screenshot B shows Acronis control panel after Full Monthly backup, indicating success (but Monday and Friday backups "not backed up yet" - NOTE that following your suggestion I have already changed the folder name of the Mondays and Fridays backups)
Screenshot C shows the "Acronis Backups" folder where the three .tib files reside.
Interestingly, Acronis is set to send me an email after each backup, but so far has only done so after the Friday backup. Not sure why.
I'll let you know if setting each backup to its own folder is successful when it runs the Friday backup.
Hopefully, you used the illustrated "MOVE" option to relocate the two tasks into their new folders???
The posting of the storage folders content shows that the number of files inside the storage does not match the 19 listed with the monthly task. so it seems all the tasks are wrong or do not match the database history maintained via the program.
Based that each task has only one backup files from each task, this would lead me to believe that the backup scheme you are using is the default "single version" scheme. Do be aware of the program procedure whereby it makes a new replacement backup before deleting the old backup. As a result, you must plan of having at least 700GB of extra free space for use of the program and not available for actual storage. I don't know the size of your current storage disk but 2800 GB is in use right now based on the 3 files of 700GB each plus the temporary need for 700GB--assuming that the backup file size remains the same.
As to why or how this happened, difficult to say exactly but if in the recent past, you performed a restore of an old backup and then continued to use the same tasks; or if you made changes to the tasks via manual edits, this could have caused this disconnect.
If it were me, I would start all 3 tasks over from the beginning and point each new task to a new storage folder so each task has its own storage folder.
If you have more storage space, you might want to consider settling up your backups scheme to retain more than 1 tib file per task as in this example. You may also be to the point where you want individual storage disks for each task so as to gain more storage space for each task.
GH11. Create Custom Full Backup Scheme.Keep 4 versions (chains). The 4 is user choice.
While there are several methods of clearing the old history files, this example below will REMOVE ALL TASKS (including any that are working) from the history file and from your main menu. All tasks would need to be recreated.
Thanks for your detailed and informative reply!
Instead of moving the tasks, I just edited the settings, changing the location of the folder to "Acronis Friday Backups" and "Acronis Monday Backups," leaving the Monthly Backup unchanged. Last night Acronis ran the Friday Backup and reported success, but says it has 20 versions - I have no idea what that means, probably related to a "consolidation" problem I had while trying to use the Acronis Version Chain (similar to the problem reported elsewhere in the forum). It also reports the size as 6.93 TB, but my disk is only 4 TB. So clearly that has a problem.
Then, since the Monthly Backup now says "not backed up yet" (where it seemed to be fine before the Friday backup), I thought I could delete it. So I used the Delete item in the backup tools (gear) to try to delete the entire Monthly backup, including settings and all files. Acronis just ran and ran for minutes indicating it was "Deleting backup..." but never quit and couldn't be interrupted. I've run into this problem before, so I used the Windows task manager to end the program, then deleted the entire "Acronis Bacups" folder and all of three .tib files therein.
Given these problems, I think your suggestion to just start over is best, and I'll do that, starting by deleting the history archives and then creating a new Monthly backup and the Monday and Friday backups.
All of this is very frustrating and if it weren't for folks like you us newbies would be left out in the cold by Acronis. The Acronis free version that came with a WD disk saved my bacon a while ago when I had a virus I couldn't remove, which I the reason I bought the full version, but it is too bad Acronis can't revise the software to be clearer and more informative about errors. So my thanks to you and all of the folks who are so helpful here. I'll let you know whether the new backups work when they run.
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Later....
So after stopping the only Acronis service I could find (the scheduler) I tried to delete the Database folder, but Windows says the file is in use by another program. This is getting ridiculous. Maybe the best solution is to just find a backup program that works.
Be sure that the TrueImage program is closed before attempting to stop the services. Here is an attachemt that shows a listing of the 3 services. As I do not use non-stop backup or syn-agent, I have both those services disabled.
Some users have been successful just deleting the archives.xml file without stoping the services but if you are able to stop the services, it is a better choice.
I would caution you against any editing of a task in use. You manually changing the path to the storage folder would have failed. Using the "Move" option if forcing the program to make the change.
Make sure all the setting are correct and then let the settings remain. If you need to make changes, then stop using the old task and start a new task. As another user, I understand your frustration but my suggestion work--if you give them a chance.
My signature link 2-A an help and at the end of that lnk is "GH" listing of many examples (such as the move example) on how to use the assorted options.
when it comes time for a recovery, my signature link #3 may be of assistance.
Success! (I think.). I stopped the services and deleted the folders as per your suggestion. Then I created a new Monday backup task and it ran successfully, reporting only 1 version (see attached image). Then I created a Monthly backup and a Friday backup in separate folders. The Monthly will run tonight; I'll let you know what happens. Thanks so very much for your help!
